Sending and receiving notifications within a hospital or clinical setting can be many different things. Balancing the need for quiet floor initiatives, delivering notification to a wide variety of devices including pagers, phones, and desktops, overhead speakers, while retaining the ability to send organizational with emergency notification can be complex. Sending automatic notifications to staff when a patient or medical device is out-of-place is also an emerging need.
We invite you to learn more about how a Singlewire solution can address your needs for overhead paging, quiet paging, and systems integration.
Learn More – http://www.singlewire.com/healthcare
Pat, can you talk about some of the challenges that you hear from hospitals and health care facilities in regards to the types of notifications that they need to implement?
Sure. So, we see a number of different business needs here. First is physical safety and security. Hospitals face all kinds of threats. Most people think of hospital as being a very safe environment, and for the most part they are, but all kinds of crazy things things happen, and there's a need for notification to happen in emergency-type settings.
We also see a need for quiet initiatives, which is kind of the opposite. You don't want to let everybody know what's going on. You want to be very granular in the way that you notify people. And then we see a need for asset management and efficiency.
So the idea of , how do I tie notification into my patient check-in process in a way that makes me more effective in a way, in a way that really utilizes the clinicians time in the best manner possible'.
And from an asset utilization and a safety perspective, how do I know who is where and how do I know what equipment is where. And how do I notify people of that. I'm talking, specifically, about using RFID for tracking purposes.
Okay. Now, a head nurse or administrator listening to this might think and say, "Boy, that's like five to six different systems that we may be currently have in place in our hospital or clinic".
Right.
How does InformaCast tie those together?
Well, essentially InformaCast functions is notification middle ware. So we have the ability to take inputs from a variety of systems. That could be nurse call systems, that could web interfaces, it could be things like AeroScout's RFID solution. So we have the ability to take inputs from a lot of different solutions and then we sent that out to all the endpoints that we can hit. Things like IP phones, overhead paging, digital signage, et cetera.
Can you give an example of how this might work? You know, with a patient or a piece of equipment in just like a use case of how this would work within a setting.
Sure, so one example, RFID example is, we have a number of hospitals that have say, mental health floors, and they want to know if someone who is assigned to that mental health floor has started walking and is leaving that floor.
So when they do that, that RFID bracelet that the person is wearing then triggers a notification. We take that notification and we send it out to all the relevant parties that need to know. That's one example. And that could be e-mail or a note that shows that up.
Typically, it can be e-mail, it can tie into a text messaging system, digital signage. Many of the nurses carry some form of mobile communication. So, it could be a cell phone, it could be a wireless land phone such as a Cisco 7926.
It could be, what we call, a Sara's Badge, we have a plugin integration with them. So there's lots of different end points that we can hit.
Okay. And you touched on this earlier, that the idea of any to any notification. Do you want to talk about how our system would integrate or could be integrated with different systems?
Sure, so we have the ability to, on the inbound side, we have an open API that uses soap, which is a very common way of tying systems together. On the outbound side we have a plug-in architecture, which makes it very easy through our interface to tie into lots of different endpoints.
Things like digital signage and Twitter and email and lots of others that we're really developing every month here and Twitter and email and lots of others that we're really developing every month here at Singlewire.
Very good, so theres alot of options with this.
There really are.
Very good. If you want to learn more about our solution for healthcare, addressing the needs for quiet paging, systems integration for notification. You can visit us at www.singlewire .com/healthcare.
Sure. So, we see a number of different business needs here. First is physical safety and security. Hospitals face all kinds of threats. Most people think of hospital as being a very safe environment, and for the most part they are, but all kinds of crazy things things happen, and there's a need for notification to happen in emergency-type settings.
We also see a need for quiet initiatives, which is kind of the opposite. You don't want to let everybody know what's going on. You want to be very granular in the way that you notify people. And then we see a need for asset management and efficiency.
So the idea of , how do I tie notification into my patient check-in process in a way that makes me more effective in a way, in a way that really utilizes the clinicians time in the best manner possible'.
And from an asset utilization and a safety perspective, how do I know who is where and how do I know what equipment is where. And how do I notify people of that. I'm talking, specifically, about using RFID for tracking purposes.
Okay. Now, a head nurse or administrator listening to this might think and say, "Boy, that's like five to six different systems that we may be currently have in place in our hospital or clinic".
Right.
How does InformaCast tie those together?
Well, essentially InformaCast functions is notification middle ware. So we have the ability to take inputs from a variety of systems. That could be nurse call systems, that could web interfaces, it could be things like AeroScout's RFID solution. So we have the ability to take inputs from a lot of different solutions and then we sent that out to all the endpoints that we can hit. Things like IP phones, overhead paging, digital signage, et cetera.
Can you give an example of how this might work? You know, with a patient or a piece of equipment in just like a use case of how this would work within a setting.
Sure, so one example, RFID example is, we have a number of hospitals that have say, mental health floors, and they want to know if someone who is assigned to that mental health floor has started walking and is leaving that floor.
So when they do that, that RFID bracelet that the person is wearing then triggers a notification. We take that notification and we send it out to all the relevant parties that need to know. That's one example. And that could be e-mail or a note that shows that up.
Typically, it can be e-mail, it can tie into a text messaging system, digital signage. Many of the nurses carry some form of mobile communication. So, it could be a cell phone, it could be a wireless land phone such as a Cisco 7926.
It could be, what we call, a Sara's Badge, we have a plugin integration with them. So there's lots of different end points that we can hit.
Okay. And you touched on this earlier, that the idea of any to any notification. Do you want to talk about how our system would integrate or could be integrated with different systems?
Sure, so we have the ability to, on the inbound side, we have an open API that uses soap, which is a very common way of tying systems together. On the outbound side we have a plug-in architecture, which makes it very easy through our interface to tie into lots of different endpoints.
Things like digital signage and Twitter and email and lots of others that we're really developing every month here and Twitter and email and lots of others that we're really developing every month here at Singlewire.
Very good, so theres alot of options with this.
There really are.
Very good. If you want to learn more about our solution for healthcare, addressing the needs for quiet paging, systems integration for notification. You can visit us at www.singlewire .com/healthcare.
