Category Archives: Tech Tips

Podcast – Overview of Singlewire Phone Report Tool for InformaCast

Posted on September 29, 2011 by Brad Parkel

The Singlewire Phone Report Tool uses the IC PhoneGroupSourcePrimer files to generate a tab separated report of data and to locate phone IP addresses. Continue reading →

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Podcast – Common Engineering Questions – How to Implement InformaCast

Posted on September 27, 2011 by Brad Parkel

Peter Lord, Senior Solutions Architect for Singlewire, discusses the common problems network admins run into and details the simple fixes to bring resolution. Continue reading →

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Podcast – Singlewire Multicast and SNMP Network Testing Kit Overview

Posted on September 23, 2011 by Brad Parkel

These tools offer a great “quick check” of the network and are an easy way to validate that your systems are configured correctly. Continue reading →

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Podcast – Singlewire Phone Wiper Tool for InformaCast

Posted on September 15, 2011 by Brad Parkel

The Phone Wiper Tool clears the screens of IP Phones of stale content. Continue reading →

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Tech Tip – Convert the Paging Gateway OVA File for Unsupported VMware

Posted on July 12, 2011 by Allie McGuire

For customers using the Singlewire Paging Gateway in a virtual environment, Singlewire distributes the solution as a VMware OVA file, which includes the host operating system along with a pre-configured copy of the Singlewire Paging Gateway, so you can easily … Continue reading →

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Tech Tip – Trigger Weather Alerts with the Inbound Email Plugin

Posted on June 8, 2011 by Brad Parkel

The Inbound Email plugin, part of the plugin architecture for InformaCast 8.0 and later, allows you to initiate InformaCast broadcasts upon receipt of an email from a monitored email account. Once you have an email account set up within the … Continue reading →

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Understanding Singlewire Deployment on Cisco AXP and Cisco SRE-V

Posted on February 17, 2011 by Brad Parkel

Do you have questions on deploying InformaCast on Cisco AXP or Cisco SRE-V? We can help. Watch this two minute video to learn about the options you have with deploying InformaCast in your Cisco environment. Drop us a note if … Continue reading →

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Tech Tip – Convert Audio to Use with InformaCast

Posted on June 11, 2010 by Jennifer DeNicolo

InformaCast requires its audio to be in one of two formats: μLaw: 8,000 Hz, 8-bit, mono for phones Up to high-quality (HQ) PCM: 44,100 Hz, 16-bit, mono for IP speakers This Tech Tip will walk you through how to convert … Continue reading →

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Tech Tip – How To Create a One Button Broadcast Shortcut

Posted on April 13, 2010 by Jennifer DeNicolo

Add Panic Button functionality to your InformaCast Implementation with this Tech Tip from Singlewire. Continue reading →

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