InformaCast Software® Support
Singlewire Software's InformaCast IP Broadcasting Solution revolutionizes organization-wide communication. You can simultaneously send an audio stream and text messages to any combination of Cisco IP phones, InformaCast-compliant IP speakers, and PCs.
For help with installations or to take an online tutorial of InformaCast’s environment, see the following sections.
Installation Guides - InformaCast 7.1
- Installation and User Guide for a CallManager Environment, v7.1 - PDF
- Installation and User Guide for a CallManager Express Environment, v7.1 - PDF
- Installation and User Guide for a Non-telephony Environment, v7.1 - PDF
- Log Search Tool (a tool to search through InformaCast logs for common errors) – ZIP
Installation Guides - Previous Versions
- Installation and User Guide for a CallManager Environment, v7.0 - PDF
- Installation and User Guide for a CallManager Express Environment, v7.0 - PDF
- Installation and User Guide for a Non-telephony Environment, v7.0 - PDF
- Installation and User Guide for a CallManager Environment, v6.0 – PDF
- Installation and User Guide for a CallManager Express Environment, v6.0 – PDF
- Installation and User Guide for a Non-telephony Environment, v6.0 – PDF
Tutorials
Getting Started with InformaCast
Installing InformaCast - Call Manager Piece
- Setting Up Cisco Unified Communications
- Setting Up SNMP
- Configuring Regions
- Configuring a Device Pool
- Configuring a Calling Search Space
- Creating CTI Ports
- Configuring an InformaCast Application User
- Configuring an Enterprise Parameter
- Installing InformaCast
Installing InformaCast - InformaCast Piece
- Installing the JTAPPI Client
- Installing InformaCast
- The InformaCast Installation and User Guide
- Starting InformaCast the first time
- Entering your license key
- Configuring Call Manager options
Using InformaCast
- Adding a New Message / Message Types
- Adding a Recipient Group
- Security Administration
- Configuring the Bell Scheduler
- Convert Audio to Use with InformaCast
- Accessing InformaCast from your IP phone
Additional Resources
Submit Online Support Request