Singlewire Software's InformaCast IP Broadcasting Solution revolutionizes organization-wide communication. You can simultaneously send an audio stream and text messages to any combination of Cisco IP phones, InformaCast-compliant IP speakers, and PCs.
For help with installations or to take an online tutorial of InformaCast’s environment, see the following sections.
To access support materials including download links, user guides, tutorials, the knowledge base and other links, please do the following:
Multicast and SNMP Network Testing Kit - Singlewire Software has developed two simple software tools that network engineers can use to determine whether your organization has multicast, SNMP, and AXL set up correctly on the network. These tools offer a great “quick check” of the network and are an easy way to validate that your systems are configured correctly. The Singlewire Multicast Tester can be used when your organization is not getting audio but insist that multicast is working on the network.
InformaCast LogTool - This tool will help you troubleshoot common issues experienced with implementing and maintaining InformaCast on your network. Check back often to download the most recent version of this tool, as we'll introduce new updates over time.
Sample Audio Files Download - Download sample audio files, learn how to covert audio to use with InformaCast and more.
InformaCast Customization Kit - InformaCast Programmer's Guide + White Board Video - This guide will provide you with an introduction to programming, allowing you to more fully realize the functionality inherent in InformaCast and expand the reach of InformaCast to facilitate the easy administration of events within your specific environment.
InformaCast Phone Wiper Tool - This tool clears the screens of IP Phones of stale content. It can be run interactively by providing answers to questions, or given a config file. Using a config file, the program can be scheduled to run via Windows Task Scheduler.
InformaCast Phone Report Tool - This tool uses the IC PhoneGroupSourcePrimer files to generate a tab separated report of data and to locate phone IP addresses. The phones can then be queried directly for their XML data and have a report generated.
LDAP Integration with InformaCast Whitepaper - This document assumes the reader is somewhat familiar with InformaCast, but will try to teach the LDAP integration and features related from a beginner standpoint. This document is not meant to be a full featured guide to everything that is capable with these features, but will provide a tutorial for one way this could work in an organization.
Online (On Demand) Demos of InformaCast - We've put together a series of online demonstrations of InformaCast to show how it can be used for mass notification, emergency communication, and overhead paging in your organization. Choose from the industry-specific online demos to get started.
Flexible and Scalable Design Considerations for Implementing CallAware - This document is for reference only. Use your best judgment on how CallAware will fit into your organization. The examples in this document provide ideas on how CallAware might fit into your existing or upcoming deployment of Cisco Communications Manager.
Integrate Singlewire Software with Algo Communications Solutions - Download this whitepaper for a guide on how to integrate Singlewire Software’s applications into an environment using Algo Communications Solutions products.
How to Set Up a Jabber Widget - A Jabber Widget is a webpage that’s designed to show up within Cisco Jabber for Windows® (Jabber), allowing you to initiate InformaCast broadcasts from within Jabber. This document describes how to set up InformaCast as a widget within Jabber.
Whitepaper - What You Need to Know to Communicate During an Emergency - In this whitepaper you’ll learn more about the methodology for identifying the people you need to reach with a notification, writing effective messages, and learning more about the technology for sending notification.
Implementing Emergency Notification in Schools - In the following whitepaper, we’ll look at the ways you can modernize and consolidate your school’s bells, overhead paging system, and emergency communication system to save money and time.
Multicast for Singlewire Applications Whitepaper - Download this 20 page whitepaper and learn how combining Muliticast with Singlewire's InformaCast can help you reach thousands of devices quickly and efficiently.
Migrate Relicast to Dialcast Whitepaper - If you have upgraded to InformaCast 8.0 and are ready to migrate from ReliCast to DialCast, download this 23 page whitepaper for steps to help walk you through the migration process.
White Board Video - Connect Your Analog Legacy Paging System with InformaCast - Fill out the form to the right to view this 3 minute video describing the Singlewire Legacy Paging Interface (LPI) and how it works.