Biggest 2018 InformaCast Emergency Notification System Updates

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ENHANCING SAFETY AND SECURITY

In 2018, we made great strides in enhancing InformaCast emergency notification software at every level. In addition to being named one of the Best Places to Work in Madison, Wis. for the second year in a row, and winning a Campus Safety BEST Award for InformaCast Fusion, we made added new features and integrations to help keep people safe and informed, everywhere, every time.

In this blog post, we’ve compiled the biggest updates we made to InformaCast software over the course of the year so you can easily read up on all the new features that can help enhance safety and security in your organization.

Desktop Notifier and Phone Text displays

This year, we made two big updates to the way desktop notifications and phones text alerts are displayed. The first update offered users the ability to customize the color of the background and foreground text. The second update improved how icons are displayed. Read more…

High Availability for InformaCast Fusion

We then released Survivable Remote Site Notification (SRSN), distributed activation and an InformaCast Fusion Server Appliance for InformaCast Fusion. These features enhanced the reliability of the InformaCast Fusion hybrid cloud architecture and made it easier for large organizations to scale InformaCast Fusion to meet their emergency messaging needs. Read more…

Inbound Notification Triggers

In this update, we provided new options to trigger InformaCast Fusion broadcasts with inbound RSS, Common Alerting Protocol (CAP) and email. The update also gave users the option to set an expiration date and time for their messages, offered a Hybrid Runtime Environment and expanded the types of environments that can support InformaCast Desktop Notifier. Read more…

Customer Success Initiative

In an ongoing effort to provide an exceptional customer experience, Singlewire Software launched its Customer Success Team. The Customer Success Team works with new and existing customers to ensure the successful implementation and use of InformaCast Mobile and InformaCast Fusion. Read more…

GDPR and Privacy Shield Compliance

As we look to expand our offerings in Europe, we achieved GDPR and Privacy Shield compliance. We want organizations around the world that put their people’s safety first to have confidence that when they work with us, they’re dealing with a company that respects how they want their data protected. Read more…

Fire Door Armor Partnership

Active shooter situations are an unfortunate reality, and organizations are looking for solutions to help protect their people. That’s why we partnered with Fire Door Armor to integrate with their door barricade that trigger InformaCast broadcasts when it is triggered. Read more…

CBTS Partnership

This summer, we partnered with CBTS to offer InformaCast Fusion as part of their Hosted Enterprise Unified Communications solutions. This gives users access to a number of emergency notification features to enhance safety. Read more…

Outbound CAP

As digital signage becomes more prevalent in organizations, outbound CAP has become a primary means for reaching these kinds of devices with important communications. InformaCast Fusion added outbound CAP functionality in this update from July. Read more…

Meraki Camera Integration

Security cameras are an important component of creating a safe environment. InformaCast Fusion now integrates with Cisco Meraki cameras to trigger alerts that provide video feeds. Read more…

Desk Phone Broadcasting – Non-Cisco Phone Integration

One of the most frequent questions we get asked is if our software works with non-Cisco phones. This year, we were finally able to answer that question with a resounding, “Yes!” We’re proud to be able to bring our solution to more people with this new capability. Read more…

InformaCast 12.5.1

Upgrading to InformaCast 12.5.1 offer new monitoring and alert options customers have been asking for. This update makes more data available for third-party monitoring systems and triggers alerts when devices like IP speakers become unregistered in the InformaCast environment. Read more…

Message Templates by Industry

Our final update of the year was for new InformaCast Fusion users. We’re often asked to help organizations build messages that can be deployed during an emergency. Now, when new customers install InformaCast Fusion they can ask for a message packet specifically tailored for their industry. Read more…

The best is yet to come. Stay tuned for more InformaCast updates in 2019, including our Microsoft Teams integration, and follow us on Twitter, Facebook or LinkedIn to stay in the know.

 

 

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