NEWS: Singlewire Software Wins Commercial Integrator 2022 BEST Award for InformaCast Incident Management

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2022 Commercial Integrator BEST Award

Singlewire Software has won a 2022 BEST Award from Commercial Integrator in the Mass Notification Emergency Communication category for InformaCast Incident Management. Award winners are selected by a panel of judges who assess entries based on three separate metrics: a product’s most important functional features; the benefits the product provides to the integrator; and the product’s design and/or technical innovation.

“It is more important than ever that integrators have the emergency communication tools organizations are demanding to keep their people safe,” said Paul Shain, president and CEO of Singlewire Software. “This award highlights the benefits of combining mass notification and incident management capabilities so organizations can handle an event from start to finish with a single solution.”

Incident Management for Integrators

InformaCast Incident Management is a centralized location where users can designate certain notifications as relevant to a particular event. This can include the initial alert, follow-up messages, and “All Clear” messages to signal the event has been resolved. Users are also able to upload relevant resources into the incident hub to help give safety team members all the information and assistance they require to easily manage the situation. This can include safety checklists, building floor plans, and links to external resources like security camera feeds. This reduces the need to navigate long lists or complex menus. When the incident is over, a report is created that allows users to review how the event was managed and inform future adjustments to ensure the most effective response possible.

“It would be hard to describe the past few years as anything other than a challenge for the commercial AV industry and the integrators who power it,” said Dan Ferrisi, editor-in-chief of Commercial Integrator. “It’s a testament to integrators’ business acumen and technical skill that so many of them have managed to rebound robustly despite macroeconomic and societal headwinds. Their ability to bounce back is directly related to the tools that their vendor and distributor partners arm them with, and the BEST Awards represent CI’s best effort to spotlight those tools.”

To learn more about how InformaCast can help organizations manage incidents, visit www.singlewire.com/informacast-incident-management.

About Commercial Integrator

Commercial Integrator is the first publication dedicated to addressing the business needs of professional integrators who serve the small and midsize business (SMB) market. Beyond products and installations, the outlet tackles operational topics like job-estimating, project-bidding and big-picture market forecasting and more. It is a dedicated resource to identify and pursue new market opportunities and grow businesses.

 

 

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