Best Practices for Mass Notifications in Healthcare Environments

Mass notification in healthcare environments

Learn from Others to Overcome Implementation Challenges

Utilizing a new system can be an overwhelming undertaking, especially in the healthcare field. But sometimes the best way to overcome these challenges is to learn from those who have already been through the process. This was the goal of our most recent healthcare users meeting. We enlisted the help of three current InformaCast users to share their experiences using the system.

Early Adopters Help Ease Transitions

When embarking on implementing a new system, the first obstacle can often be buy-in from staff and decision makers. Time and staff limitations make it seem easier to continue with what is currently in place, instead of trying to learn something new. Our panelists recommended piloting the system with one group who can then speak to its effectiveness to the rest of an organization. It’s also helpful to understand the pain points of end users, since they are not always aware of the questions they should be asking when new solutions are presented. Doing that legwork early in the process helps the adoption roll out smoothly.

Get the Maximum ROI

Once that buy-in takes place, our panelists stressed the importance of making sure the system is used to its fullest potential to ensure maximum ROI. InformaCast allows users to automate codes and overhead announcements, saving precious time servicing patients and responding to potential security issues. It also offers plug-ins, such as alerts from the National Weather Service to help minimize the impact severe weather can have on daily operations.

Deliver Excellent Patient Care

These alerts become even more critical as end users’ expectations evolve. Mobile IP solutions are replacing traditional analog ones. InformaCast Mobile offers users the ability to receive and send alerts from their Android or iOS device. It features customizable options for users to set parameters about how they receive notifications. In addition, administrators can build anonymous groups for visitors utilizing their facilities, such as contractors or family members. These groups have access to certain alerts for a limited period of time, making the process of adding and removing users automated and saving the administrator time. Different alert tones are also available to simplify the delivery process so users understand what type of message they are receiving.

As our panelists stressed, the ultimate goal is to deliver exemplary patient care. By automating processes, codes, announcements and notifications, InformaCast and InformaCast Mobile are helping healthcare facilities better deliver communications and save time to run more efficiently and perform duties more effectively. 

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