Singlewire Software’s Service Level Agreement (SLA) offers 99.99 percent availability on our cloud-based InformaCast mass notification systems, InformaCast Mobile and InformaCast Fusion.
Customers who have contacted support have given them an average satisfaction score of 4.8 out of 5.
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InformaCast has a great deal to do with patient safety. It allows us to take better care of our dementia and Alzheimer’s patients.
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— Mike Llewellyn, Chief Operating Officer, Laguna Honda Hospital and Rehabilitation Center —
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InformaCast played a key role in notifying our campus about the water main break and the need to use bottled water. I was able to quickly record a message and send it to the campus from my office at home. Our students commented how effective this was in letting them know what was going on.
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— John Turner, Director of Networks and Systems, Brandeis University —
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… InformaCast is really the glue for our notification - it can pull in email, our phone system, our speaker system, our visible security system, locks, and make it all work together.
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— Shandor Simon, Director of Information Technology, Latin School of Chicago —
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The fact that we can use [InformaCast] for both audio alerting and visual alerting, that was great.
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— Dan Carrion, Senior Voice Engineer, JOY Global —
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…It provides a consistent means of communicating and informing regarding an incident to, not just our first responders in those multiple agencies, but also to our staff and parents who are in multiple buildings, and our students in multiple buildings.
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— Tom Wohlleber, Assistant Superintendent of Business Services, MCPASD —
