Singlewire Software’s Service Level Agreement (SLA) offers 99.99 percent availability on our cloud-based InformaCast mass notification systems, InformaCast Mobile and InformaCast Fusion.
Customers who have contacted support have given them an average satisfaction score of 4.8 out of 5.
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Bells and paging are one of the most important things for schools... in my opinion, it’s still the most critical, and so choosing the right system and the right partner is very important. The Singlewire system has fit the bill for us.
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— David Massaro, Coordinator of Technology Services at Redlands Unified School District —
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It worked very successfully. We were able to do a complete lockdown on our whole campus within about five minutes of initiating the alert to people.
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— Rob Crockett, Network Administrator, Ouachita Baptist University —
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The fact that we can use [InformaCast] for both audio alerting and visual alerting, that was great.
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— Dan Carrion, Senior Voice Engineer, JOY Global —
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… InformaCast is really the glue for our notification - it can pull in email, our phone system, our speaker system, our visible security system, locks, and make it all work together.
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— Shandor Simon, Director of Information Technology, Latin School of Chicago —
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…It provides a consistent means of communicating and informing regarding an incident to, not just our first responders in those multiple agencies, but also to our staff and parents who are in multiple buildings, and our students in multiple buildings.
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— Tom Wohlleber, Assistant Superintendent of Business Services, MCPASD —
