InformaCast Park and Page

 

Park and Page quickly connects customers that are calling stores with the person who can best answer their questions, leading to more in-store visits, increased sales, and fiercely loyal customers.

Benefits

  • Centralized call management across all of your store locations.
  • Automatically park the call and page overhead to the right department, without any human intervention.
  • Re-route a customer call to the correct department at another location if the customer has been on hold too long.
  • Integrate with mobile devices, speakers, IP phones, and more to help streamline internal functions for a critical notification such as shift changes, store closings due to inclement weather, delivery driver wait time, and more.