Emergency Call Monitoring with InformaCast's CallAware Feature

 

 

 

 

 

 

 

 

 

 

 

 

CallAware is a feature of InformaCast that sits passively on your network (with minimal load) and monitors the calls that come into your Communications Manager. When a call is made to a number that CallAware has been configured to monitor (e.g. 911), it will record the call and trigger a text/audio InformaCast broadcast to any supported InformaCast device (IP phones, analog/IP speakers, desktops, etc.)

 
Functionality
  • Monitors call occurrences
  • Notifies staff that a call has occurred
  • Relays information about who placed the call, where the call was placed, and at what time the call was placed
  • Records the call
  • Triggers follow-up events through contact closures, such as locked doors or intercom sessions
Benefits
  • Speeds up emergency response, which improves chances of a good outcome 
  • Provides important information about the nature and location of the emergency so people responding to the emergency can make informed choices 
  • Records the emergency call so first responders and others arriving on the scene can replay it 
  • Enhances your company's safety plan
  • Logs/tracks errant emergency calls
 
InformaCast is a proven solution that can deliver messaging and notification on your IP network. To learn more about this solution, we invite you to talk with us.