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Singlewire’s CallAware takes notification to the next level: monitor call occurrences, notify staff that a call has occurred (who dialed it, where, and when), and trigger follow-up events through contact closures such as locked doors, or intercom sessions.
CallAware sits passively on your network (with minimal load), monitoring the calls that come into your Communications Manager. When a call occurs that CallAware has been configured to monitor (e.g. 911), it will trigger an InformaCast broadcast. Any supported InformaCast device: IP phones, speakers (both analog and IP), desktops, etc. can receive a text and/or audio message whenever a monitored call is dialed. And, with InformaCast’s integration with other Singlewire applications, follow-up events can occur through devices equipped with contact closures.
CallAware has the following requirements:
InformaCast is a proven solution that can deliver messaging and notification on your IP network. To learn more about this solution, we invite you to talk with us.
* CallAware Support for CUCM version 8.6 Available Now!
