The latest version of Singlewire CallAware® detects when a number has been dialed, for example 911, and alerts a pre-defined group of recipients via a text and audio InformaCast broadcast. It also gives them the ability to review a real-time audio recording of the call.
Singlewire’s CallAware takes notification to the next level: monitor call occurrences, notify staff that a call has occurred (who dialed it, where, and when), record the call, and trigger follow-up events through contact closures such as locked doors, or intercom sessions.
CallAware sits passively on your network (with minimal load), monitoring the calls that come into your Communications Manager. When a call occurs that CallAware has been configured to monitor (e.g. 911), it will record the call and trigger an InformaCast broadcast. Any supported InformaCast device: IP phones, speakers (both analog and IP), desktops, etc. can receive a text and/or audio message whenever a monitored call is dialed. And, with InformaCast’s integration with other Singlewire applications, follow-up events can occur through devices equipped with contact closures.
Singlewire CallAware is ideal for:
CallAware Virtual Appliance:
InformaCast is a proven solution that can deliver messaging and notification on your IP network. To learn more about this solution, we invite you to talk with us.