Deliver Emergency Communications Inside Classrooms When It Counts

Automated School Bell Notification System

Awareness When Class is in Session

In today’s world, the best way to reach people seems to be on their mobile device. It’s a direct line of communication that most people carry with them at all times. However, in some instances, people do not have access to their mobile device, hindering the spread of information during an emergency.

For example, on a college campus, a student is on the way to class and receives a text messages alerting them to an emergency occurring on campus. He or she proceeds to class, but is unable to access a mobile device while class is in session. Similarly, the professor, who is moving ahead with instruction, is unlikely to access their mobile device during class. This means no one is receiving updates regarding the ongoing situation. They don’t know if it’s safe to leave the classroom or if they should lock the door. This inability to reach people can cause unneeded stress for students, and even incur unnecessary risk.  

That’s why it is important to utilize communication channels beyond mobile calls or SMS text messages to reach people on campus with updated information. During emergencies, high volume can result in cellular carrier congestion that impacts mass notification providers. Sending to on-premises devices ensures the intended recipients will receive the message faster than only using mobile.

Learn more about emergency notifications in higher ed

Keep Professors Informed

Professors are also at a disadvantage. Just like students, while class is in session, they are unlikely to be accessing their mobile device. Without an on-premise device for reaching people in the classroom, instructors are left out of the loop and are unable to pass information along to their students. When an emergency occurs, every second counts, and without a means to reach instructors, delays relaying information can be costly.

Landline classroom phones and desktop notifications can help interrupt instruction with vital information. This helps keep people safe and minimize confusion and misinformation during an emergency.

Develop a crisis communication plan

Consistency Helps with Clarity

Consistency is key when sending messages and updates to recipients. Whatever channels are used to send the initial message, those same channels should be used for updates or all-clear messages. This helps give people multiple options for response and offers flexibility with how administrators reach and hear back from people.

Cisco and InformaCast provide a powerful solution to reach everyone on your campus. With InformaCast you can connect to devices around campus including Cisco phones, IP speakers, existing overhead paging systems and digital displays, and InformaCast Mobile helps you reach people on their mobile devices, desktops and email. 

 

 

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