Privacy Policy

This privacy policy (“Privacy Policy”) discloses what information is gathered about visitors to our website (the “Website”) and users of our applications and services (collectively the “App”), however accessed, and how that information is used. Singlewire Software (the “Company,” “we” or “us”) owns and operates the Website and App, and we use the personal information we receive from them as described below. We do not sell your personal information.

By using the Website and/or App or sharing your information with us, you consent to and accept the privacy practices described in this Privacy Policy.

Online and Mobile Information Practices

We are committed to protecting your personal privacy as you visit our Website and/or App. Accordingly, this Privacy Policy informs you how we collect and use your information on our Website and through our App.

Information We May Collect

We collect personal information such as your name, company or organization name, address, e-mail, and phone number when you register on the Website, create an account, or enroll in our services. On all pages that collect personal information, we specifically indicate what information is required in order to provide you with the information, product, or service you have requested.


When you visit our Website, we gather information including page requests (URL requests), time of your visit, your IP address, operating system, web browser software, and any cookies which were set during a previous visit to our site. IP address information is not distributed to third parties. We use this information to improve your overall experience. We use cookies to help with navigation through our web pages; they are not used to gather any personal information about users.

Location Services

An App may utilize location services on your mobile device to collect and use location data, including the real-time geographic location of your device. If you consent to the App’s utilization of location services, we may use GPS, Bluetooth, and your IP Address, along with Wi-Fi and cell tower locations, and other technologies to determine whether your device is within a geolocation area. This location data is utilized to initiate notifications desired to be received only by devices located in a specified geolocation area. We do not maintain a history of the location of a device, only where your device is at any given moment. Should you choose to disable location services, you will not receive such notifications intended for a specified geolocation and we will not be enabled to collect your device location.

How We Use Your Information

The information you provide to us is primarily used to help us better serve you. We also use that information to deliver you or contact you about the requested products/services or information. We may also use your personal information to provide important information about products or services that you are using, including security risks and updates. Additionally, we may send you information about new products and services or upcoming events that may be of relevant interest to you. If you do not want to receive such marketing communications from us in the future, we will provide an Opt-out link or you can let us know by e-mailing or mailing us at the below respective addresses and telling us the name and addresses that you would like removed for those communications.

Who We Share Your Information With

We limit the release of information and we require privacy protections in our business relationships. We do not sell customer information. We may share your personal information when required by law, or with third parties that perform functions on our behalf or for whom we perform services.


A cookie is an element of data that a website can send to your browser, which is then stored on your system. A cookie is useful for having the browser remember specific information across several pages or between visits to a website. A cookie does not store personally identifiable information or any sensitive information. Also, our site does not read any information stored in cookies given to you from other websites, except in cases where the other website is a provider of information or functionality within our website and that cookie is necessary to make our website function correctly.

Our website makes use of cookies for the following purposes:

  • Website administration and personalization
  • Completing your request
  • Analysis of page and website information that does not identify specific individuals

You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Browsers may also be set up to display a warning when a cookie is used. You may even disable your browser from accepting cookies. In order to provide you with the best possible experience while visiting our website, please enable cookies within your browser.

Google Analytics

We use a tool called “Google Analytics” to collect information about use of this site across devices. We have implemented the Remarketing and AdWords features of Google Analytics. The Remarketing feature allows us to serve you relevant advertising on third party websites if you have visited our Website, however accessed, but does not personally or directly identify you. AdWords allows us to manage our advertising and collect information about your visit to our Website. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ad Settings. You can opt out of Google Analytics without affecting how you visit the Website. For more information on opting out of being tracked by Google Analytics, visit this Google page.

Leaving Our Website And/Or Linking To Third Parties

Because our website is secure, your browser will display a warning box to inform you if you are leaving a secured portion of the site. Please be assured that our website is secure and we strive to ensure that any information you send us is safe. When you leave this website and go to another linked site, we are not responsible for the content or availability of the linked site. Please be advised that we do not represent either the third party or you, if you enter into a transaction on the third party site. Further, the privacy and security policies of the linked site may differ from those practiced by us.

Control Over and Access to Your Information

We enable you to have control over the accuracy of your personal information. You can delete or change your personal information with us at any time by contacting us via a method described under "Contact Us" below.

Do Not Track

Third parties may collect information about you across different web sites, including our website. We do not currently utilize the capability to respond to web browser do not track signals or other mechanisms that provide you with the ability to exercise choice regarding the collection of this information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Singlewire Software
P.O. Box 46218
Madison, WI 53744
[email protected]

May 2017