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Identify everyone who comes through your doors.
Building safety starts at the front door. Being able to scan someone’s ID and know whether or not they pose a threat in seconds can help prevent unwanted guests from gaining access and causing harm. Our visitor check-in software, Visitor Aware, gives you the ability to screen every visitor and identify potential threats to help keep your people safe.
Simplify and secure your visitor management process.
Visitor Check-in and Check-out
Leverage hardware your organization already has on hand to screen every visitor that comes through your doors. Continually updated encrypted facial recognition means fewer false positives than competitive solutions. Return visitors can even check in without identification using a single photo in about one second.
Volunteer Management
Leverage custom volunteer applications to provide quick and easy information collection. After volunteers submit their digital application, the approval process is tracked based on customizable requirements and their final status is recorded. Once approved, they can sign in and have their hours automatically recorded.
Visitor Verification
Immediately validate visitors and volunteers against national sex offender and government watchlists and active legal injunctions. Maintain a list of banned visitors who should be flagged when trying to check in to prevent known offenders from gaining access.
Tardiness Tracking
Help office staff track student tardiness and replace pen and paper record keeping with a digital solution. Record a student tardy, print tardy passes, and create easy ways to track tardiness via custom reports.
Secure Student Release
Quickly identify visitors who may pose a threat and/or individuals not approved for student pick-up. Release students only when visitors have completed the screening process and are recognized as authorized guardians.
All the safety solutions you need on one platform.
Our visitor check-in software, Visitor Aware, also works with our InformaCast emergency notification and incident management software. Discover how we provide a full suite of tools that enable your organization to detect threats, notify everyone, and manage incident from start to finish.
Frequently asked questions
Visitor management software replaces the paper sign-in sheet at your front desk with a digital check-in process. Guests provide identification, the system checks them against safety databases, and staff get a live record of who is in the building and where they are headed. Visitor Aware is our visitor check-in software.
Yes. Visitors and volunteers are checked against the national sex offender registry, government databases, and active legal injunctions as they sign in. Screening happens in seconds while the visitor is still at the kiosk, so no one is given a pass before you know whether they should have one.
Yes, in two ways. When a name search returns a possible match on a database, facial recognition confirms whether the person checking in is the person on that record, which cuts down on false matches for common names. Returning visitors can also check in by photo instead of an ID. This is an optional feature. Visit our Visitor Aware page for more details on how it works.
Yes. Some communities prefer not to use facial recognition, and some states are not permitted to use it. Visitor Aware can be configured without it. Visitors then check in using an identification card or a visitor-specific code, and screening against the databases continues exactly as it would otherwise. Our Visitor Aware page explains the options in more detail.
Yes. Alongside the national databases, you can maintain your own list of banned visitors, no-trespass orders, and individuals covered by a no-contact order involving one of your staff members. Anyone on that list is flagged if they attempt to check in, and you have a record of the attempt.
The people you designate are notified immediately. The person checking-in receives a neutral message on the check-in screen while your team intervenes. It is up to each organization to determine their policies for handling visitors when they should be flagged.
Yes. You can ask visitors to state the reason for their visit, choose a staff member to notify of their arrival, or read and agree to your policies before they are given a pass. Requirements can differ by location or type of organization.
Yes. Volunteers complete a digital application you build to collect the information you need. The approval process is tracked against your own requirements, and each applicant’s final status is recorded. Once approved, volunteers sign in the same way visitors do, and their hours are recorded automatically.
Yes, but it is not part of the standard screening and check-in process. During a typical check-in visitors are screened against national databases, this is not the same as running a background check. However, organizations do have the option to run a volunteer applicant against a national criminal records check from inside the software before they are approved to work with students. If you already use a background check provider you like, you can keep them and record the completion date in Visitor Aware, which will remind you when it is time to renew.
No. Visitor Aware runs on equipment many organizations already own, including iPads, Chromebooks, laptops, and desktop computers, along with common label printers for visitor passes. There is no proprietary hardware to purchase and no separate fee for each check-in station, so you can start with what you have.
Yes. Every check-in and check-out creates a digital log you can search later. If you need to know who was on site last Monday afternoon, you can filter to that day and time. That record is useful for reviewing an incident and for documenting a situation you may need to share with law enforcement.
Yes, in both directions. Screening results and flagged check-ins can reach your team through InformaCast notifications on any device. Visitors can also opt to receive alerts about the building they are in while they are checked in. When they check out, they come off that list automatically, so they only hear from you while they are on site.