State of K-12 Critical Communications Report Now Available
Serve, protect, and respond—with communication you can count on.
Government agencies carry high expectations and tight resources, and their people—and often the public—are counting on them. For more than 20 years, Singlewire Software has helped local, state, and federal organizations meet that responsibility, from building a mass paging solution after 9/11 to today’s emergency notification, incident management, and visitor screening tools. With InformaCast, the InformaCast Wearable Alert Badge, and Visitor Aware, your teams can alert instantly, reach the right people on any device, and respond faster to daily operations and emergencies alike.
InformaCast®. Communication for your agency and the public you serve, in an emergency and every day.
Alert instantly with text, audio, and visuals.
Send attention-grabbing notifications at a moment’s notice.
- Use physical panic buttons and apps to activate alerts
- Monitor CAP and RSS feeds to send alerts automatically
- Integrate with video surveillance and sensors to launch notifications
Reach the right people with the right message.
Deliver intrusive alerts to select groups or across multiple buildings.
- Reach everyone with comprehensive on-site and mobile alerts, so no message is missed
- Send unique messages to specific groups and zones to limit disruption in unaffected areas
- Broadcast audio, text, and visuals to IP and analog speakers, signage, and desk phones
Respond faster to minimize risk.
Manage every step, from the first alert to the final all-clear.
- Open location maps and links to security camera feeds
- Gather key people on a conference call or virtual meeting
- Collect confirmation responses to see who needs help, and review after-action reports
Manage emergencies and daily operations from one platform.
Building-Wide
Notification
Send text, audio, and visual alerts to phones, IP and analog speakers, desktops, signage, and more, so no one misses a message.
Active Threat &
Security Situations
Immediately alert everyone that an intruder is on-premises and coordinate communication with every party, including law enforcement and first responders.
Lockdown
& Evacuation
Initiate a lockdown or evacuate a building with single-press alerting, depending on the threat. Incident tools help you account for each person and coordinate with every party.
911 Call
Monitoring
Know when 911 is dialed in your facility, with automated alerts to response teams, and record calls for added context.
Severe Weather
Alerting
Monitor National Weather Service feeds and send automated alerts when severe weather approaches.
Visitor
Check-In
Screen every visitor against national databases to keep unwanted guests from gaining access to your buildings.
Complete Incident
Management
From the first alert to the final all-clear, manage every step of a critical event with access to vital resources, the ability to gather key people, and after-action reporting.
Remote
Workers
Keep remote and hybrid staff in the loop with cloud-based notifications sent to mobile devices, desktops, and email.
Continuity
of Operations
When disruption strikes, keep essential communication running and coordinate each affected team from one platform, so services to the public continue.
Health
Advisories
Send notifications about potential health threats, along with tips staff can use to protect themselves.
Medical
Emergencies
Respond faster with automatic alerts when a medical issue occurs, through integrations with AED cabinets, eyewash stations, and more.
Scheduled
Announcements
Automate audio and text announcements for regularly occurring events, so your team stays on the same page.
IT Issue
Updates
Keep critical communications running during IT issues using secure delivery, and let people know right away about outages that affect operations.
The InformaCast® Wearable Alert Badge.
Personal protection for public servants and frontline staff.
Government staff often work with the public—sometimes alone or after hours, at a service counter, in a courthouse, or on a night shift. They need a fast way to call for help. The InformaCast Wearable Alert Badge is the only wireless panic button powered directly by InformaCast. A discreet press tells your safety team who needs help and exactly where they are.
- Two button press options to distinguish everyday assistance from organization-wide emergencies
- Floor- and room-level location accuracy, so help knows exactly where to go
- Effective alerting and response through intrusive notifications and real-time insights
Bring your systems together.
Get more from what you already own.
Government buildings often run a mix of old and new technology—analog and IP speakers, desk phones, signage, sensors, and cameras. InformaCast connects them. With nearly 100 integration partners, including leading UCaaS platforms like Zoom, Microsoft Teams, and Webex, InformaCast helps your existing technology work as one. No rip and replace, and more value from budgets that are already stretched.
See how other government agencies use InformaCast to protect staff, inform the public, and keep operations running.
“Singlewire Software began with a request to help government organizations keep their people out of harm’s way with solutions that facilitated more efficient evacuations. Today, we still proudly serve a wide range of government organizations with innovative safety and communication solutions.”
Paul Shain, President and CEO, Singlewire Software
Our solutions meet the needs of city and county governments, state agencies, federal offices, courts, public works, and more.
20+
years
in business
1.3+ Million
users
99.99%
system
uptime
1+ billion
devices
notified
Explore more insights and ideas to strengthen safety and communication for your agency.
Frequently asked questions
Yes. Singlewire Software helps local, state, and federal agencies keep staff and the public safe and informed. Its InformaCast, InformaCast Wearable Alert Badge, Visitor Aware, and Safety Manager solutions work together to send alerts, protect people, screen visitors, and manage incidents—every day and in an emergency.
Yes. InformaCast reaches staff across text, audio, and visuals on mobile devices, IP and analog speakers, signage, and desk phones. Municipalities can also extend communication beyond their buildings to reach the community during emergencies and public events, so residents get timely information.
Yes. For agencies with strict security requirements, InformaCast offers an on-premises deployment that runs entirely within your own network, with no cloud access required. Live and recorded announcements still reach staff across speakers and phones, while your data stays inside your walls. Note that not all functionality is available for the on-premises offering as is available for our cloud offering.
Yes. The InformaCast Wearable Alert Badge is a wireless panic button worn on an ID badge. A discreet press lets an employee at a service counter, courthouse, or field office request help, and your safety team sees the person’s name and location right away.
Yes. InformaCast helps you keep essential communication running when disruption strikes. You can reach the right teams fast, coordinate a response from the first alert to the final all-clear, and keep people informed, so services to the public continue with as little interruption as possible.
Yes. InformaCast connects with the technology you already own, including desk phones, IP and analog speakers, digital signage, sensors, and cameras, as well as leading UCaaS platforms like Zoom, Microsoft Teams, and Webex. With nearly 100 integration partners, it brings your tools together into one system, so you avoid costly replacements.
Yes. InformaCast lets you send messages to specific groups and zones, so an alert can reach one building, floor, or department without going everywhere. You can limit alerts to the people who need them, which keeps information clear and cuts unnecessary disruption.
Yes. InformaCast Respond helps your team manage an incident from the first alert to the final all-clear. It adds real-time insights, confirmation responses, conference calling, and facility maps, so your team can coordinate a clear response and guide people to safety.
Yes. Visitor Aware helps agencies know who is on-site and keep staff and the public safe. Visitor Manager captures a photo and ID, screens visitors in seconds against national databases, keeps a digital log, and can print badges to verify guests at a glance.
Yes. Safety Manager helps your team plan, assign, and track safety drills across your facilities. It monitors drill completion and keeps digital records, so you can show compliance and keep your safety plans ready.
Explore the Mass Notification Buyer’s Guide