How InformaCast Fulfills 4 Key Emergency Mass Notification Features


Execute Efficient Emergency Notification

In an article for Security Sales & Integration Magazine, Ralph Goodman, lead writer for United Locksmith’s Lock Blog, emphasizes that, “Emergency notification systems are an integral part of emergency safety plans, and they are essential to carrying out any such plans in an efficient manner.”

As such, he highlights four security features that a mass notification solution should have to be useful for the end user. These features include:

  • GIS Mapping
  • Enterprise Security
  • Multichannel Distribution
  • Two-Way Messaging

In this blog post, we’ll detail how our InformaCast mass notification system fulfills each of these features to help organizations execute effective emergency communications.

Discover InformaCast Mass Notification Software

GIS Mapping

As described by Goodman, GIS mapping, “…utilizes location settings to reach people based on their addresses or their presence within a geofence perimeter.”

InformaCast Mobile and InformaCast Fusion offer mapping features to alert people within a defined area. This can work in a few ways. First, alerts can be sent to people within the area to provide details about an emergency event taking place. This can also be used to send alerts to those outside the area, urging them to stay away until the situation is resolved. Mapping can also be used to trigger alerts when certain people enter or leave the area. This if often helpful for deliveries to reduce unnecessary downtime.

Learn more about defining areas of interest

Geographic mapping can also extend to InformaCast features like severe weather alerting, that monitor CAP feeds from the National Weather Service. When severe weather approaches a defined area, automatic alerts can be sent to key stakeholders who then begin planning how their organization will handle the weather event.

Enterprise Security

According to Goodman, enterprise security for a mass notification system covers a variety of aspects, including the ability to alert large groups of people, protecting data stored in the system and the ability to integrate with physical security systems. We’ve built our InformaCast software across all service levels to address these points.

InformaCast offers a scalable deployment for implementation in any organization regardless of size. On-premises alerts can include live or recorded audio broadcasts to thousands of desk phones, as well as IP speakers and overhead paging systems. Mobile alerts can be shared as SMS text messages, push notifications and email with large groups of people no matter where they are located.

To protect data, InformaCast is built to keep people out of parts of the application they don’t need to access. This prevents an admin from accidentally damaging the system in a way that will hurt its performance. From the network, InformaCast presents an attack surface consisting of a number of services over TCP and UDP protocols. The first line of defense is the Linux kernel and OS. InformaCast runs a customized Linux distribution, designed to remove unnecessary services and software. This keeps the available attack surface small.

Get more details on how Singlewire and InformaCast protect data

InformaCast offers a wide range of device integrations, including physical security systems. Surveillance cameras, door access controls, and other tools can connect with InformaCast to trigger lockdowns and alerts that protect people from potentially harmful situations.

Multichannel Distribution

For Goodman, with multichannel distribution, “If you are able to contact people on a wider range of channels, you potentially increase the number of people that you are able to reach. Also, you will simultaneously increase the likelihood that the emergency notification will be seen.” This principle guides the development of our InformaCast software.

With InformaCast Fusion, organizations leveraging our system are given the largest number of options for sending, triggering and receiving mass notifications. InformaCast Fusion combines mobile and on-premises alerting, providing a more robust solution than mobile-only mass notification systems. Desk phones, panic buttons, the InformaCast mobile app, the InformaCast web console, Microsoft Teams, and other tools and systems can all be used to send emergency notifications. No one knows when or where an emergency is going to take place, that’s why InformaCast makes it convenient to trigger an alert from anywhere. Those messages can then be sent as live or recorded audio, phone calls, SMS text messages, emails, desktop notifications, push notifications, and messages to collaborative tools like Microsoft Teams and Cisco Webex Teams. This helps ensure no one misses a critical safety message when it gets sent out.

View Our Any-to-Any Graphic for more information

Two-Way Messaging

In regards to two-way messaging, Goodman states, “The ability to send an alert with pertinent details during an emergency event can help curb the loss of life, but giving people the ability to respond to specific emergency notifications really elevates the bar when it comes to safety and security.”

InformaCast offers a few options for two-way communication during emergency situations. When a notification is distributed, administrators can ask for a confirmation response from recipients. During an emergency, this can simply be asking whether someone needs assistance or if they are safe. These confirmation responses can be sent from desk phones, emails, SMS text messages, and the InformaCast app. Each response is tied to a user, so administrators can better direct assistance.

Messages can trigger automatic conference calls or collaboration rooms in Microsoft Teams or Cisco Webex Teams. This gives users an easy way to quickly gather key staff to assess, manage and respond to the situation taking place.

Visit our demo page to see for yourself how InformaCast fulfills these four key features of a mass notification system.




InformaCast Online Demo