Use CARES Act Funds for Mass Notification

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CARES Act Funds for Mass Notification

The ongoing COVID-19 pandemic has presented numerous challenges for organizations to continue their operations. Many have had to adapt to accommodate social distancing guidelines and advice from medical experts to minimize the risk of spreading the disease. This has forced many organizations to resort to remote work, making it difficult to effectively communicate new expectations and changing schedules with everyone. Organizations that did not have tools in place needed to quickly find solutions to keep in touch while people were remote. As the crisis continues, and attitudes towards remote work shift, organizations will need to invest in technology that keeps them connected. We’ve talked about how mass notification can help organizations overcome many of the challenges of remote work, but how can you secure funding for the tools you need to stay connected?

Many public organizations, including K-12 schools, colleges and universities, and state and local governments have received funding from the United States CARES Act to help deal with the impact of COVID-19. One of the items eligible for funding is, “Expenses to improve telework capabilities for public employees to enable compliance with COVID-19 public health precautions.” This can include mass notification software like InformaCast. In this blog post, we’ll outline how organizations can secure funding and utilize mass notification to improve their remote work experience.

How to Reach People

Organizations that have received funds from the CARES Act will need to meet certain requirements to approve their purchases. InformaCast can help public organizations improve their telework capabilities in a number of ways. To facilitate a robust telework experience, organizations need to be able to reach everyone with information that impacts schedules, openings and closings, and includes tips on how to stay healthy in the midst of a pandemic. InformaCast offers mass notification capabilities for sending alerts to mobile and on-premises devices and conducting ongoing incident management as organizations navigate this crisis.

With InformaCast, organizations can prebuild and schedule messages to go out as SMS text messages, push notifications to the InformaCast Mobile app, emails, and recorded audio messages. Utilizing a multi-channel approach, recipients are more likely to see messages quickly and take appropriate actions. This can help minimize downtime and other disruptions organizations may be experiencing in the wake of the pandemic. InformaCast can also reach remote workers directly on the laptops they may have taken home with them via desktop notifications. This can interrupt ongoing work to grab people’s attention, so they read important announcements.

Collaboration and Polling

Organization leaders will need to monitor ongoing health and safety developments as they reopen. This will require ongoing collaboration that can be facilitated with help from InformaCast. Tools like Microsoft Teams and Cisco Webex Teams can integrate with InformaCast to automatically invite key stakeholders into a virtual collaboration space following a mass notification. This makes it easy to get the right people together who can assess updates and determine next steps.

Being able to communicate also means being able to understand how remote workers have been impacted while they have been away from their normal work environments. This can be done by sending out mass notifications that ask workers to respond to a question. Organization leaders could ask if any remote workers have tested positive for the virus, if they need additional resources to better adapt to working from home, or whether people feel comfortable returning to work. This can help organizations provide appropriate tools and information, and help plan for an effective reopening that meets guidelines outlined by government officials.

All of these features can be leveraged by organizations to improve the telework experience. We encourage public organizations to look at InformaCast Mobile and InformaCast Fusion to understand how they can improve remote worker communication and fulfill funding requirements outlined in the CARES Act to purchase the tools they need to keep operations running smoothly.

 

 

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