Singlewire Partners with CBTS to add InformaCast Fusion to UC Solutions

cbts-singlewire-partner-emergency-mass-notification-unified -communications-solution

Putting Safety First

Singlewire Software and CBTS have partnered to include InformaCast Fusion in CBTS’s Hosted Enterprise Unified Communications solution. As safety continues to be top of mind for organizations around the world, the ability to add an emergency notification system to its solution suite is invaluable.

“The InformaCast Fusion mass notification system provides our clients with a powerful messaging tool to help meet their physical security needs, and we are pleased to include this functionality as part of our Hosted Enterprise Unified Communications solutions,” said Joe Putnick, Vice President and Chief Solution Architect, CBTS.

Users will have access to InformaCast Fusion’s wide array for features, including:

  • Delivery and Read Receipts: Observe real-time updates from the InformaCast Mobile app or web console to see who has received and read notifications.
  • Response/Confirmation: InformaCast Mobile notifications can request a response to see who is safe, who needs help, and who is able to assist.
  • Escalation: Users can expand notifications to a broader audience if a response is not received within a designated period of time.
  • Conference Call: Instantly gather personnel to manage a situation by triggering a conference call following a notification distribution.
  • Geo Location: Trigger alerts for people within a designated area or receive alerts when certain people enter the predefined area.

Reaching Mobile and On-premises Devices

InformaCast Fusion is a cloud-based mass notification system that helps organizations quickly and efficiently communicate with their employees and constituents during emergencies, and manage those situations in real time.

InformaCast Fusion reaches people on mobile platforms, as well as through in-building devices that many organizations already have in place, including desk phones, overhead paging systems, IP speakers, digital signage, and computer desktops.

The solution supports live audio messaging, prerecorded audio messaging, SMS text, e-mail, phone calls, and push notifications. InformaCast can also send alerts via third-party applications such as social media platforms and Instant Messaging.

“CBTS has demonstrated bold industry leadership with this partnership, declaring that safety is standard functionality for their customers,” said Pat Scheckel, Executive Vice President of Product Management and Marketing for Singlewire Software.

About CBTS

CBTS is a wholly owned subsidiary of Cincinnati Bell (NYSE:CBB) that serves enterprise and midmarket clients in all industries across the United States and Canada. From Unified Communications to Cloud Services and beyond, CBTS combines deep technical expertise with a full suite of flexible technology solutions that drive business outcomes, improve operational efficiency, mitigate risk, and reduce costs for its clients. For more information, please visit




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