Using Mass Notification to Share Warnings About Civil Unrest


Civil Unrest

On Monday, Jan. 11, 2021, in the wake of the riots at the US Capitol building on Jan. 6, the FBI sent out a bulletin warning of armed protests at all 50 state capitol buildings and in Washington D.C. on the days leading up to and during the presidential inauguration on Jan. 20. With a present nationwide threat, it’s important for organizations to alert their people about areas they may want to avoid. Whether your facility is located near a capitol building, or you have people working remotely who may live near one, making people aware of potential threats is part of any organization’s duty of care. Mass notifications offer a quick and easy way to reach all of your people with critical safety information, so they take the proper precautions. In this blog post, we’ll outline how mass notifications can be used to send warnings to people within your organization about dangerous areas they should avoid.

Reaching People Via Mobile

Whether it’s protests, terror attacks, health advisories, or some other crisis, if your people are traveling or not in your main facilities, it’s important to share alerts about events that might cause them harm. While mass notifications systems can help organizations pre-plan for emergency situations, these types of events often happen without much advanced warning. However, mass notification systems can still be used to build messages in-the-moment with the relevant information context your people need to stay out of harm’s way.

Since the people who most need to receive these notifications will likely not be within your facilities, it is important to utilize a mass notification system that can reach people on their mobile devices. Mass notification systems that can send messages as SMS text, audio recordings, push notifications, and emails offer more opportunities for people to receive an alert quickly and take the proper steps to stay safe.

Notifications should include details like the anticipated dates or times of an event, the expected location or locations where the event will take place, and what kind of event people may encounter. Alerts should also include links to more information as well as any relevant safety advice.

Overcoming Timely Challenges

To help ensure people’s safety, you can also send notifications that require a response from the recipient. Asking a simple question in your notification can help you ascertain if people are safe or if they need assistance.

This is one of the most challenging aspects of any organization’s emergency planning. As it requires dedicated people who actively monitor for events that may impact safety. Your organization will want to bring together people from different departments to discuss what they see as pressing safety threats when people are not in your facilities. Once those events are identified, you can appoint people who will monitor for threats and be in charge of triggering notifications.

While it is impossible to plan for every kind of emergency, the more proactive your organization is with its planning and monitoring, the more likely it is that people stay safe and informed.




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