How to Quickly Implement Mass Notification to Manage Coronavirus Communications


Coronavirus Communications

As a result of the coronavirus outbreak, many organizations have sent their people to work from home. While this has been done to help prevent the spread of the disease, it has also left many organizations without a good way to communicate with everyone when they are outside of their typical facilities. They need a way to reach people on the devices and within the applications, they use most frequently to ensure they receive critical updates that impact their wellbeing.

Many of these organizations cannot afford to wait to get a tool in place to help them do this, and many others do not have the IT resources available to get a tool up and running. They need a simple solution that reaches people on mobile phones and desktop computers that can be set up quickly so they can provide their people with the information they need to stay safe.

That’s where InformaCast comes in. InformaCast mass notification offers two service levels organizations can leverage to communicate with their people while they are remote. InformaCast Mobile is a mobile-only solution for sending mass SMS text messages, push notifications, emails and phone call messages. InformaCast Fusion utilizes a hybrid-cloud architecture to reach all of an organization’s mobile and on-premises devices with mass notifications. Organizations should consider Fusion if they want to utilize desktop notifications and reach applications like Microsoft Teams and Cisco Webex Teams with mass notifications, in addition to mobile devices. In this blog post, we’ll outline how your organization can implement and begin using the mobile notification features of InformaCast within 24 hours of purchasing the system.

Preparation Facilitates Speedy Setup

The best way to get up and running quickly is to prepare the materials you’ll need to begin sending messages. One of the most critical pieces of information to gather is the contact information of the people within your organization you need to communicate with. This includes phone numbers and email addresses that will receive your notifications. This information can be loaded into InformaCast via an active directory or .CSV file. Having this information prepared in the proper format ahead of time will speed up the time it takes to configure the system.

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You can also begin prebuilding message templates in a separate word document. Think through what information is most important to share with your people during this time. This could be operational updates, health and safety tips, or advice on how to best work from home during this crisis. With prewritten messages, you can simply copy and paste the text into InformaCast once you have logged into the system and begin building your notifications.

We’ve created a simple, seven-step guide to show you how quickly you can get your organization up and running with InformaCast. Contact our team if you have any questions or watch our on-demand video demo to see how your organization can benefit from adding InformaCast to help manage coronavirus communications.

Post-COVID Communications

While many organizations need a mass notification solution to address the pressing communication issues presented by the coronavirus, it’s important to think about how your organization can benefit from a mass notification solution once this crisis has passed. Mobile notifications will help you communicate in the short term, but having on-premises notifications will offer long-term advantages for enhancing safety and communication within your organization. Utilizing technology you already have like IP phones, IP speakers, overhead paging systems, and digital signage can help your organization develop a connected mass notification ecosystem that utilizes multiple channels to share alerts. The more channels your organization utilizes the more likely it is someone sees a message quickly and takes appropriate actions to stay safe.

Mass notifications from InformaCast can be used to share alerts about whatever kind of event may disrupt your daily operations. Whether it’s an active shooter, severe weather, chemical spill, or some other crisis, InformaCast messages can be customized to provide information and instructions to keep people out of harm’s way.




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