3 Ways to Use Mass Notification Systems During the COVID-19 Pandemic


COVID-19 Pandemic Uses

As many organizations continue to navigate the challenges posed by the COVID-19 pandemic, an ongoing need is quick and easy communication to provide people with relevant updates and guidance. Being able to reach people via on-premises and mobile devices with health and safety information and new procedures due to the pandemic, helps minimize confusion and disruptions. That’s why many organizations are utilizing mass notification systems to share critical information with people in a timely manner. As local regulations change, the versatility of mass notifications can expand beyond simple alerting to help notify about events that impact their wellbeing. In this blog post, we’ll outline three practical uses cases for mass notification during the COVID-19 pandemic.

Remote Worker Management

Many organizations are still operating remotely or are operating at reduced capacity to adhere to CDC and local guidelines. They need ways to effectively communicate with all of their people when they are not together to provide updates on expectations and procedures. Mass notification systems offer the ability to reach people remotely with messages delivered to mobile devices as SMS text messages, push notifications, emails, and recorded audio messages. Leveraging multiple channels makes it much more likely that everyone receives a message and takes appropriate action. This also helps administrators keep in touch with employees and check in on their well-being during times when they may feel isolated.

COVID-19 Symptom Screening

For organizations that do have people returning to their facilities, they may want or need to screen employees for COVID-19 symptoms before they enter their buildings to minimize the risk of exposure. Mass notifications sent to mobile devices can ask employees if they are exhibiting COVID-19 symptoms before they even attempt to enter a facility. This has already become a mandate in places like Ontario, Canada. Sending simple survey questions educates recipients on the signs they should be looking for to identify if they may have contracted the virus. If an employee responds that they are exhibiting symptoms, administrators can advise them to not come into their buildings and share links to helpful resources.

COVID-19 Exposure Notification

If someone does enter a facility and potentially exposes people to COVID-19, your organization will want to alert potentially exposed employees. California is already requiring employers to do this, and other states may follow suit. Mass notification systems offer the ability to designate different groups so you reach the right people with the right message quickly. Organizations can create a particular group for different shifts so if someone tests positive for COVID-19, they can alert people who may have been working the same shift. This helps alert people about potential exposure, without causing panic with those who were not working at the time. This functionality can also extend to creating groups and zones for particular areas. If only one building or floor was exposed, it may only be necessary to alert people who were in the same area.

These are just a handful of ways mass notification systems can help your organization during these uncertain times. One of the biggest benefits of implementing a mass notification system now is having a tool that can be used for other emergency situations like active shooters and severe weather when operations return to normal. Learn more about how your organization can use mass notifications by downloading our Pandemic Playbook.




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