Revisiting the Importance On-premises Mass Notification When Reopening


Understanding On-Premises Mass Notification

The ongoing pandemic has disrupted how many organizations operate, but many are finding ways to adapt to the challenges presented by this situation and are working to reopen. At the onset of this period, many organizations had to switch to remote operations which relied on mobile communications to keep day-to-day operations running smoothly. SMS text messages, push notifications and email have all been critical modes of delivery for keeping people up to date about the status of their respective organizations. As organizations reopen though, notifications on-premises will also be important to ensure that people stay safe and follow new protocols that are in place to prevent the spread of COVID-19.

On-premises notification needs to be able to reach everyone within a building or campus quickly so people take appropriate actions. With people back within facilities, they are also susceptible to other threats beyond the pressing danger of the virus, and organizations need to have plans and tools in place that can assist in an emergency. In this blog post, we’ll go over the importance of on-premises mass notification for organizations that are reopening.

Needing More than Mobile

While some organizations may think that sticking with mobile notifications is sufficient even with people back on-premises, the truth is on-premises notifications can off greater speed and reach when sending out messages. IP phones, IP speakers, digital signage, desktop computers, and more can all be used to deliver messages on-premises, which amplifies the number of channels that are being used to spread important information. This means it's much more likely that someone sees a message and reacts to it immediately. Part of the reason for this is that these devices can leverage intrusive audio notifications. Mobile notifications reach people on a device they carry with them, but if that device is stored in a pocket or a purse, or put on silent, they don’t necessarily read that message the moment they receive it. Audio offers an immediate and far-reaching option for getting people to stop what they are doing and take notice. This, combined with scrolling or static text, images, and flashing lights, can all help signal to people that a crisis event is taking place.

Reminder People About New Precautions

On-premises notification will be crucial when it comes to reminding people about the precautions they need to take to mitigate the risk of spreading or catching COVID-19. With mass notification, organizations can schedule regular reminders about washing hands, wearing masks, and maintaining social distance. It can also help alert people if someone has tested positive for the disease, or if particular areas of a facility are being shut down for cleaning.

With a solid mass notification foundation in place to address safety issues related to COVID-19, organizations can then expand their use cases to prepare for other threats. Incidents like active shooter events, severe weather, and more can all be planned for with help from a mass notification system. Message templates and recipient groups can be built so the right information reaches the right people at the right time. The more organizations use a mass notification system, the more familiar people will be with it so they know exactly what to expect and where to turn when an emergency occurs.

An organization’s number one asset is its people. Using mobile and on-premises means for notifications offers the best chance for people to be alerted and seek safety to stay out of harm’s way.




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