Singlewire Support Community Terms of Use

1. General
The Singlewire Support Community (“Community”) is a website(s) and online community comprised of blogs, discussion forums, document and information sharing about products and services. The Community is hosted and provided by Singlewire Software, LLC (“Singlewire”). The purpose of the Community is to provide a forum for interested users of Singlewire’s products and services to exchange information and knowledge.

2. User’s Acceptance of Terms of Use
These Community Terms of Use (“Community Terms of Use”) shall govern your access, visits and participation in the Community. These Community Terms of Use are in addition to and form a part of the Singlewire Web Site Terms of Use located at By registering for a Community account, by using or visiting the Community, you are subject to the Singlewire Web Site Terms of Use and Community Terms of Use. If you do not agree to all of the applicable terms, you should not access, visit or participate in the Community. Singlewire reserves the right to modify, suspend or terminate the Community and/or these Community Terms of Use from time to time at its sole discretion and without notice. Singlewire reserves the right to refuse access to the Community to anyone, at any time, without notice, and for any reason. The Community is provided on an AS IS and AS AVAILABLE basis. Singlewire will not be liable to you or any third party for any claims or actions arising or resulting from your use, visit, or participation in the Community and for any modification, suspension, or termination of the Community, or termination of your access to the Community.

3. Registration
If you wish to have a Community account, you must provide current, accurate, and complete information about yourself during the account registration process. By joining the Community, you expressly agree to be bound by the Community Terms of Use as entered into by and between Singlewire and you. You are responsible for maintaining the confidentiality of your Community password and account, and assume all liabilities and responsibilities for any and all activities that occur under your account. By voluntarily providing your personal information to Singlewire, you consent to the collection, processing and storage by Singlewire of your personal information in accordance with the terms of Singlewire’s Privacy Policy

4. Conduct
You must abide by the following rules of conduct:

  1. Do not engage in any unlawful conduct in the Community. Abide by Singlewire’s Acceptable Use Policy
  2. Treat others in the Community as you would expect them to treat you. Do not engage in personal attacks or any type of “flaming” of other users. Do not “troll,” i.e., post topics or opinions that are designed to provoke a negative response from one or more specific users.
  3. Do not falsely impersonate any other person in the forum, including Singlewire employees or agents.
  4. Any access provided to you in the Community is for your own personal use, and may not be sold, licensed, exchanged or bartered for any purpose, including advertisements.
  5. You are responsible and liable for all your activities while participating in the Singlewire Community, including anything you contribute.
  6. Some participants may post Internet website links in the Community forum. Singlewire is not responsible for the content on the websites associated with these links. In addition, Singlewire reminds you that some content and links on the Internet contain inappropriate material, such as malware or adult content that is not suitable for children or may be offensive to some users.
  7. You are responsible for any actions you may take based on information or advice you receive while online. Use your own good judgment when evaluating information provided through the Community or any other communication service. The decision to share information or conduct transactions with anyone is your own; therefore conduct your own research prior to making any decisions.

5. Contributions
There are opportunities for you as a user of the Community to actively participate by creating, providing, sharing and uploading information to the Community such as comments, ideas or suggestions for new or improved software products, technologies, marketing/advertising campaigns or product names, data, articles, documents, discussion forum threads, blog entries, computer code, such as software sample code, source code, scripts, patches, bug fixes, binaries or executables, or other information (collectively “Contributions”). Contributions in the Community are subject to these Community Terms of Use. Singlewire assumes no responsibility or liability over the sharing of Contributions among users.

Any Contributions provided by you to the Community may be editable and freely used by Singlewire and other users. Ways in which your Contributions may be used include, but are not limited to, creating comments, articles, documents, FAQs or knowledge bases. Singlewire shall have the right to retain and use Contributions, in edited or unedited form, for any purpose in any way including but not limited to re-posting such Contributions to other areas of the Community, by using Contributions in current or future products or services, or even giving or selling your Contributions to others. Therefore, do not upload Contributions to the Community unless you agree to these Community Terms of Use. Singlewire is under no obligation to post or use any Contributions provided by users and Singlewire may in fact remove any Contributions at any time at its sole discretion for any reasons or for no reasons.

6. Contributions Ownership, Rights and Liability
Singlewire does not claim ownership of any Contributions that you or other users post, upload, submit or otherwise provide to the Community. However you hereby grant:

a. Others the right to reproduce Contributions and the permission to use your Contributions in other areas of the Community.

b. Others a license to software Contributions pursuant to the terms established by the author of the Software.

c. Singlewire a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable license under all your Intellectual Property Rights, including (i) a copyright license to use, reproduce, prepare derivative works of, publicly display, publicly perform, sublicense, and distribute such Contributions and derivative works as well as (ii) a patent license to make, have made, use, offer to sell, sell, import, export, and otherwise transfer or sublicense such Contributions.

Collective Work of Contributions: A Collective Work of Contributions is a compilation of Contributions into a single website or publication. Singlewire asserts copyright ownership in any Collective Work of Contributions, and such compilations, when published for commercial or non-commercial purpose not by Singlewire, may violate Singlewire’s rights in such a collective work.

In order to grant Singlewire and other users of the Community the rights, permissions and licenses contained herein, you represent and warrant that you either own or have all the necessary intellectual property rights in the Contributions uploaded or shared to the Community and that your Contributions are non-infringing on the patent, copyright or other intellectual property rights of others. Do not post, upload, submit or otherwise provide Contributions to the Community that are protected by the intellectual property rights of others, unless you own or have the necessary rights or licenses to use such Contributions, and such rights or licenses do not otherwise conflict with your ability to submit, upload or otherwise provide such Contributions.

By uploading Contributions to the Community, you represent and warrant that you are not uploading viruses, worms, Trojan horses or other malicious, illegal, or unlawful code which is designed to interrupt, destroy, or limit the functionality of any software or hardware. All Contributions available for download and/or use are provided on an AS IS and AS AVAILABLE basis, without any warranty of any kind and you assume all risks associated with the Contributions that you download.

All Contributions are deemed be provided on a non-confidential basis. Singlewire is under no obligation to and does not control the Contributions created, provided or uploaded to the Community. The nature of some Contributions may be offensive, harmful or inaccurate, and in some cases will be mislabeled or deceptively labeled. Singlewire reserves the right to take down and remove Contributions that are flagged by users or deemed by Singlewire as objectionable. However, Singlewire is under no duty to take down or remove any Contributions.

Revised August 2016