Confirm Responses and Escalate Notifications
With InformaCast mass notification system, know that your message has been received, and escalate message distribution to ensure that someone is responding to a situation.
- Real-time Confirmation
- Receive confirmations that a mass notification has been received, and give users the ability to respond by choosing from predefined options. See these responses in realtime.
- Dynamic Grouping
- With InformaCast mass notification software, you can create dynamic distribution groups to send an emergency notification during a crisis.
- Automated Escalations
- When an emergency notification is distributed, you can build in escalation rules to automatically broadcast the message to a wider audience if a response is not received. This ensures that the right personnel are aware of the situation and can react to it.
- Manual Escalations
- Manually select the appropriate personnel to escalate escalate a mass notification if responses are not being received from the initial audience.
- Retail Applications
- Provide excellent customer service by escalating incoming calls to other stores if a parked call goes unanswered. Learn More