InformaCast Resiliency

If a network outage, power failure, or other situation renders your primary InformaCast server unreachable, a secondary InformaCast server automatically takes over.

InformaCast Resiliency

We offer high availability notification solutions with InformaCast Resiliency — a licensed feature of InformaCast mass notification system.

In the event of a network outage, power failure, or disruption to your primary InformaCast Advanced server, a secondary InformaCast Advanced server automatically takes over.

Notification Software


  • Publisher/subscriber model
  • Geographically redundant
    • Publisher and subscribers can be on separate subnets, even in separate data centers in separate countries
    • Singlewire recommends that customers collocate InformaCast servers running InformaCast Resiliency with Cisco Unified Communications Manager servers
  • Available with InformaCast mass notification versions 9.0.2+ with support for LPI, CallAware, and Park and Page in versions 11.0.2+
  • Compatible with Cisco Unified Communications Manager 8.5+
  • Configurable, with failover detection between cluster members within 30 seconds of outage
  • Licensed/paid feature: Please contact your territory manager for pricing details or e-mail [email protected]

How Does it Work?

  • InformaCast Resiliency allows you to have clusters of servers running InformaCast Advanced mass notification software. A cluster can contain one publisher and one subscriber.
  • Messages and recipient groups replicate from the publisher to the subscriber.
  • Each server has a priority ranking. A server will automatically become active if all of the servers ranked in front of it are unavailable.
  • InformaCast Resiliency provides failover, not additional capacity.

How do I Use It?

  • The web user interface provides a single point of administration.

  • You can initiate a mass notification on a cluster of servers by picking up an IP phone and dialing a designated extension. InformaCast Resiliency and Cisco Unified Communications Manager find the active server and send your message to the people who need to hear it.
  • Keep each InformaCast server bookmarked. Log in to the active server to send your message.

InformaCast Features That Work on Subscriber Servers

  • Messages
  • Recipient Groups
  • Plugins
  • Reports*
  • Clear phones function
  • SIP for DialCast
  • LDAP login, groups, roles*
  • Intercom Sessions

* Note: InformaCast Resiliency does have some caveats, see the InformaCast Resiliency Planning Guides and User Documentation to ensure your environment, devices and use cases are supported

InformaCast Advanced FAQ

Interested in learning more? Our FAQs will help you get started understanding what kind of requirements are needed for InformaCast mass notification software and how it can best be deployed in your organization.

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Take a deeper dive into how InformaCast transforms the way organizations manage emergency notification. Check out our user guides, data sheets, case studies, white papers and more to see which of our notification solutions is right for you.

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