InformaCast Resiliency

We offer high availability notification solutions with InformaCast Resiliency — a licensed feature of InformaCast mass notification system.

In the event of a network outage, power failure, or disruption to your primary InformaCast Advanced server, a secondary InformaCast Advanced server automatically takes over.

Notification Software

Features

Publisher/subscriber model

Geographically redundant

Publisher and subscribers can be on separate subnets, even in separate data centers in separate countries
Singlewire recommends that customers collocate InformaCast servers running InformaCast Resiliency with Cisco Unified Communications Manager servers

Available with InformaCast mass notification versions 9.0.2+ with support for LPI, CallAware, and Park and Page in versions 11.0.2+

Compatible with Cisco Unified Communications Manager 8.5+

Configurable, with failover detection between cluster members within 30 seconds of outage

Licensed/paid feature: Please contact your territory manager for pricing details or e-mail [email protected]

How Does it Work?

InformaCast Resiliency allows you to have clusters of servers running InformaCast Advanced mass notification software. A cluster can contain one publisher and one subscriber.

Messages and recipient groups replicate from the publisher to the subscriber.

Each server has a priority ranking. A server will automatically become active if all of the servers ranked in front of it are unavailable.

InformaCast Resiliency provides failover, not additional capacity.

How do I Use It?

The web user interface provides a single point of administration.

You can initiate a mass notification on a cluster of servers by picking up an IP phone and dialing a designated extension. InformaCast Resiliency and Cisco Unified Communications Manager find the active server and send your message to the people who need to hear it.

Keep each InformaCast server bookmarked. Log in to the active server to send your message.

InformaCast Features That Work on Subscriber Servers

Messages
Recipient Groups
Plugins
Reports*

Clear phones function
SIP for DialCast
LDAP login, groups, roles*
Intercom Sessions

* Note: InformaCast Resiliency does have some caveats, see the InformaCast Resiliency Planning Guides and User Documentation to ensure your environment, devices and use cases are supported

InformaCast has a great deal to do with patient safety. It allows us to take better care of our dementia and Alzheimer’s patients.

— Mike Llewellyn, Chief Operating Officer, Laguna Honda Hospital and Rehabilitation Center —

It worked very successfully. We were able to do a complete lockdown on our whole campus within about five minutes of initiating the alert to people.

— Rob Crockett, Network Administrator, Ouachita Baptist University —

InformaCast played a key role in notifying our campus about the water main break and the need to use bottled water. I was able to quickly record a message and send it to the campus from my office at home. Our students commented how effective this was in letting them know what was going on.

— John Turner, Director of Networks and Systems, Brandeis University —

InformaCast provided us with a unified system with ease of management that allows us to even communicate with the baseball field and the weightlifting room wirelessly.

— Elena Alvarez, Technology Director, Christopher Columbus High School —

[InformaCast] is one of our most critical services. Bells and paging are one of the most important things for schools.

— David Massaro, Coordinator of Technology Services, Redlands Unified School District —

InformaCast Resiliency

InformaCast Resiliency

Features

How Does it Work?

How do I Use It?

InformaCast Features That Work on Subscriber Servers

Additional Resources

InformaCast Advanced FAQ

Resources