InformaCast Service Levels

InformaCast Advanced

Send a mass notification to on-premises devices throughout your building or campus.

InformaCast Mobile

Use a mobile app or web console to distribute a mass notification to mobile devices that reach people away from their desks or outside the building.

Explore Mobile

InformaCast Fusion

Provide the most complete coverage with IT alerting notifications that reach people on-premises and on mobile devices.

Explore Fusion

Find the Right Solution

InformaCast offers three service levels beyond Basic Paging to enhance the speed and reach of your communications. InformaCast Advanced reaches devices within a building or campus. InformaCast Mobile utilizes a mobile app and web console to reach people on their mobile devices, and InformaCast Fusion provides the best of both worlds, bringing together the ability to reach mobile and on-premises devices from a single interface. See the capabilities of each emergency notification system below to determine which is the best fit for you.

	Basic^*	Mobile	Advanced	Fusion
Send Text and/or Audio From:
Desk phones	X¹		X	X
Web console		X	X	X
iOS or Android mobile app		X		X
Other systems			X	X

Send Text and/or Audio To:
Cisco IP phones	X¹		X	X
Desk phones				X²
Mobile phones		X		X
SMS text		X		X
Phone calls		X		X
Push notifications		X		X
Email		X	X	X
IP speakers and clocks			X	X
Analog paging system			X	X
Computer desktops			X	X
Twitter		X	X	X
Digital signage			X	X
Internet of Things			X	X

Automatically Broadcast Notifications for:
Outbound calls to 911			X	X^*
Incoming severe weather (via CAP)		X	X	X
Conference call collaboration		X	X	X
Cisco Webex Teams		X		X^*
Microsoft Teams		X		X
Night bell			X	X^*
School bells			X	X

Event Management
Message confirmation and escalation		X	X	X
Command Center		X		X
Geo-location and boundary triggers		X		X
Monitor events in real-time		X		X
Integrated Public Alert and Warning System		X		X

Architecture Type
Onsite virtual appliance	X		X	X
Cloud server		X
Hybrid cloud architecture				X
Hardware appliance (IFS) / (IAS)			X	X
Resiliency (InformaCast Cluster)			X
Internet survivability		X		X
WAN survivability				X
Distributed Activation				X

¹Exclusively for Cisco UCM, users can participate in making and receiving live audio pages to Cisco IP phones,
and can reach up to 50 Cisco IP phones at the same time with Basic Paging.
²Phones capable of listening for an audio stream sent over a multicast IP address and port

* Exclusively for Cisco UCM

…It provides a consistent means of communicating and informing regarding an incident to, not just our first responders in those multiple agencies, but also to our staff and parents who are in multiple buildings, and our students in multiple buildings.

— Tom Wohlleber, Assistant Superintendent of Business Services, MCPASD —

InformaCast played a key role in notifying our campus about the water main break and the need to use bottled water. I was able to quickly record a message and send it to the campus from my office at home. Our students commented how effective this was in letting them know what was going on.

— John Turner, Director of Networks and Systems, Brandeis University —

I like using it, because it’s a simple product to use. You can see behind it that it is a quality product; professionally-built and well-designed.

— Terry Oakley, Telecommunications Coordinator, Red Deer College —

The fact that we can use [InformaCast] for both audio alerting and visual alerting, that was great.

— Dan Carrion, Senior Voice Engineer, JOY Global —

It worked very successfully. We were able to do a complete lockdown on our whole campus within about five minutes of initiating the alert to people.

— Rob Crockett, Network Administrator, Ouachita Baptist University —