InformaCast Service Levels

InformaCast Advanced

Send a mass notification to on-premises devices throughout your building or campus.

InformaCast Mobile

Use a mobile app or web console to distribute a mass notification to mobile devices that reach people away from their desks or outside the building.

Explore Mobile

InformaCast Fusion

Provide the most complete coverage with IT alerting notifications that reach people on-premises and on mobile devices.

Explore Fusion

Find the Right Solution

InformaCast offers three service levels beyond Basic Paging to enhance the speed and reach of your communications. InformaCast Advanced reaches devices within a building or campus. InformaCast Mobile utilizes a mobile app and web console to reach people on their mobile devices, and InformaCast Fusion provides the best of both worlds, bringing together the ability to reach mobile and on-premises devices from a single interface. See the capabilities of each emergency notification system below to determine which is the best fit for you.

	Basic^*	Mobile	Advanced	Fusion
Send Text and/or Audio From:
Desk phones	X¹		X	X
Web console		X	X	X
iOS or Android mobile app		X		X
Other systems			X	X

Send Text and/or Audio To:
Cisco IP phones	X¹		X	X
Desk phones				X²
Mobile phones		X		X
SMS text		X		X
Phone calls		X		X
Push notifications		X		X
Email		X	X	X
IP speakers and clocks			X	X
Analog paging system			X	X
Computer desktops			X	X
Twitter		X	X	X
Digital signage			X	X
Internet of Things			X	X

Automatically Broadcast Notifications for:
Outbound calls to 911			X	X^*
Incoming severe weather (via CAP)		X	X	X
Conference call collaboration		X	X	X
Cisco Webex Teams		X		X^*
Microsoft Teams				X
Night bell			X	X^*
School bells			X	X

Event Management
Message confirmation and escalation		X	X	X
Command Center		X		X
Geo-location and boundary triggers		X		X
Monitor events in real-time		X		X

Architecture Type
Onsite virtual appliance	X		X	X
Cloud server		X
Hybrid cloud architecture				X
Internet survivability		X		X
Hardware appliance				X
WAN survivability				X

¹Exclusively for Cisco UCM, users can participate in making and receiving live audio pages to Cisco IP phones,
and can reach up to 50 Cisco IP phones at the same time with Basic Paging.
²Phones capable of listening for an audio stream sent over a multicast IP address and port

* Exclusively for Cisco UCM

InformaCast has a great deal to do with patient safety. It allows us to take better care of our dementia and Alzheimer’s patients.

— Mike Llewellyn, Chief Operating Officer, Laguna Honda Hospital and Rehabilitation Center —

… InformaCast is really the glue for our notification - it can pull in email, our phone system, our speaker system, our visible security system, locks, and make it all work together.

— Shandor Simon, Director of Information Technology, Latin School of Chicago —

Bells and paging are one of the most important things for schools... in my opinion, it’s still the most critical, and so choosing the right system and the right partner is very important. The Singlewire system has fit the bill for us.

— David Massaro, Coordinator of Technology Services at Redlands Unified School District —

I like using it, because it’s a simple product to use. You can see behind it that it is a quality product; professionally-built and well-designed.

— Terry Oakley, Telecommunications Coordinator, Red Deer College —

What I like most is the usability of InformaCast. It has a simple user interface and works without complications.

— Kris Saylor, Director of Technology, Necedah Area School District —