InformaCast Service Levels | Singlewire Software

Explore InformaCast's three service levels to find the right solution for your organization.

Find the Right Solution

InformaCast offers three service levels beyond Basic Paging to enhance the speed and reach of your communications. InformaCast Advanced reaches devices within a building or campus. InformaCast Mobile utilizes a mobile app and web console to reach people on their mobile devices, and InformaCast Fusion provides the best of both worlds, bringing together the ability to reach mobile and on-premises devices from a single interface. See the capabilities of each emergency notification system below to determine which is the best fit for you.

InformaCast Fusion is a hybrid-cloud-based mass notification system that reaches people via on-premises and mobile devices.

Benefits:

Reach people on every channel
Utilize a single interface
Deploy for incident management
Leverage High Availability

InformaCast Fusion Any-2-Any

InformaCast Advanced is a notification software solution that transforms devices on any network into a powerful system for IP paging and emergency alerting.

Benefits:

Integrate with existing systems
Reach people on every channel
Utilize a single interface
Leverage High Availability

Explore Advanced

InformaCast Advanced Any-2-Any

InformaCast Mobile is a cloud-based notification system that reaches people on their mobile devices.

Benefits:

Reach people on mobile devices
Administer messages through a mobile app
See real-time responses from users.
Multiple messaging options for maximum reach

InformaCast Mobile Any-2-Any

InformaCast Fusion

Whether someone is in your building or remote, you can make sure you reach as close to 100 percent of your intended audience possible with notifications to on-premises and mobile devices.

Bring together IP phones, IP speakers, desktop computers, digital signage, mobile devices, and more in a single interface to send text, audio, and images that let people know about potentially dangerous events.

InformaCast Advanced

No matter where someone is within your building or campus, they should receive information that impacts their wellbeing. InformaCast makes it easy to bring together disparate devices and systems to broadcast emergency messages.

Use text and audio delivered to IP phones, IP speakers, desktop computers, and digital signage to grab people’s attention, so they take steps to get out of harm’s way.

Explore Advanced

InformaCast Mobile

Whether someone is in your building or remote, reaching them on their mobile device offers a direct means of communication when sharing critical safety information.

SMS text messages, push notifications, and emails sent to mobile devices let people know that an emergency is taking place and prevent people outside of your facilities from entering a potentially dangerous situation.

	Basic^*	Mobile	Advanced	Fusion
Send Text and/or Audio From:
Desk phones	X¹		X	X
Web console		X	X	X
iOS or Android mobile app		X		X
Other systems			X	X

Send Text and/or Audio To:
Cisco IP phones	X¹		X	X
Desk phones				X²
Mobile phones		X		X
SMS text		X		X
Phone calls		X		X
Push notifications		X		X
Email		X	X	X
IP speakers and clocks			X	X
Analog paging system			X	X
Computer desktops			X	X
Twitter		X	X	X
Digital signage			X	X
Internet of Things			X	X

Automatically Broadcast Notifications for:
Outbound calls to 911			X	X^*
Incoming severe weather (via CAP)		X	X	X
Conference call collaboration		X	X	X
Microsoft Teams		X		X
Night bell			X	X^*
School bells			X	X
Webex Messaging		X		X

Event Management
Message confirmation and escalation		X	X	X
Command Center		X		X
Incident Management		X		X
Personal Duress Package				X
Geo-location and boundary triggers		X		X
Monitor events in real-time		X		X
Integrated Public Alert and Warning System		X		X

Architecture Type
Onsite virtual appliance	X		X	X
Cloud server		X
Hybrid cloud architecture				X
Hardware appliance (IFS) / (IAS)			X	X
Resiliency			X
Failover				X
Internet survivability		X		X
WAN survivability				X
Distributed Activation				X

¹Exclusively for Cisco UCM, users can participate in making and receiving live audio pages to Cisco IP phones,
and can reach up to 50 Cisco IP phones at the same time with Basic Paging.
²Phones capable of listening for an audio stream sent over a multicast IP address and port

* Exclusively for Cisco UCM

Download Product Guide (pdf)