InformaCast Service Levels

"

Bells and paging are one of the most important things for schools... in my opinion, it’s still the most critical, and so choosing the right system and the right partner is very important. The Singlewire system has fit the bill for us.

"

— David Massaro, Coordinator of Technology Services at Redlands Unified School District —

"

InformaCast played a key role in notifying our campus about the water main break and the need to use bottled water. I was able to quickly record a message and send it to the campus from my office at home. Our students commented how effective this was in letting them know what was going on.

"

— John Turner, Director of Networks and Systems, Brandeis University —

"

… InformaCast is really the glue for our notification - it can pull in email, our phone system, our speaker system, our visible security system, locks, and make it all work together.

"

— Shandor Simon, Director of Information Technology, Latin School of Chicago —

"

InformaCast has a great deal to do with patient safety. It allows us to take better care of our dementia and Alzheimer’s patients.

"

— Mike Llewellyn, Chief Operating Officer, Laguna Honda Hospital and Rehabilitation Center —

"

What I like most is the usability of InformaCast. It has a simple user interface and works without complications.

"

— Kris Saylor, Director of Technology, Necedah Area School District —

	Basic^*	Mobile	Advanced	Fusion
Send Text and/or Audio From:
Desk phones	X¹		X	X
Web console		X	X	X
iOS or Android mobile app		X		X
Other systems			X	X

Send Text and/or Audio To:
Cisco IP phones	X¹		X	X
Desk phones				X²
Mobile phones		X		X
SMS text		X		X
Phone calls		X		X
Push notifications		X		X
Email		X	X	X
IP speakers and clocks			X	X
Analog paging system			X	X
Computer desktops			X	X
Twitter		X	X	X
Digital signage			X	X
Internet of Things			X	X

Automatically Broadcast Notifications for:
Outbound calls to 911			X	X^*
Incoming severe weather (via CAP)		X	X	X
Conference call collaboration		X	X	X
Microsoft Teams		X		X
Night bell			X	X^*
School bells			X	X
Webex Messaging		X		X

Event Management
Message confirmation and escalation		X	X	X
Command Center		X		X
Incident Management		X		X
Geo-location and boundary triggers		X		X
Monitor events in real-time		X		X
Integrated Public Alert and Warning System		X		X

Architecture Type
Onsite virtual appliance	X		X	X
Cloud server		X
Hybrid cloud architecture				X
Hardware appliance (IFS) / (IAS)			X	X
Resiliency			X
Failover				X
Internet survivability		X		X
WAN survivability				X
Distributed Activation				X

InformaCast Service Levels

InformaCast Fusion

InformaCast Advanced

InformaCast Mobile