InformaCast Service Levels

"

I like using it, because it’s a simple product to use. You can see behind it that it is a quality product; professionally-built and well-designed.

"

— Terry Oakley, Telecommunications Coordinator, Red Deer College —

"

It worked very successfully. We were able to do a complete lockdown on our whole campus within about five minutes of initiating the alert to people.

"

— Rob Crockett, Network Administrator, Ouachita Baptist University —

"

… InformaCast is really the glue for our notification - it can pull in email, our phone system, our speaker system, our visible security system, locks, and make it all work together.

"

— Shandor Simon, Director of Information Technology, Latin School of Chicago —

"

…It provides a consistent means of communicating and informing regarding an incident to, not just our first responders in those multiple agencies, but also to our staff and parents who are in multiple buildings, and our students in multiple buildings.

"

— Tom Wohlleber, Assistant Superintendent of Business Services, MCPASD —

"

InformaCast played a key role in notifying our campus about the water main break and the need to use bottled water. I was able to quickly record a message and send it to the campus from my office at home. Our students commented how effective this was in letting them know what was going on.

"

— John Turner, Director of Networks and Systems, Brandeis University —

	Basic^*	Mobile	Advanced	Fusion
Send Text and/or Audio From:
Desk phones	X¹		X	X
Web console		X	X	X
iOS or Android mobile app		X		X
Other systems			X	X

Send Text and/or Audio To:
Cisco IP phones	X¹		X	X
Desk phones				X²
Mobile phones		X		X
SMS text		X		X
Phone calls		X		X
Push notifications		X		X
Email		X	X	X
IP speakers and clocks			X	X
Analog paging system			X	X
Computer desktops			X	X
Twitter		X	X	X
Digital signage			X	X
Internet of Things			X	X

Automatically Broadcast Notifications for:
Outbound calls to 911			X	X^*
Incoming severe weather (via CAP)		X	X	X
Conference call collaboration		X	X	X
Microsoft Teams		X		X
Night bell			X	X^*
School bells			X	X
Webex Messaging		X		X

Event Management
Message confirmation and escalation		X	X	X
Command Center		X		X
Incident Management		X		X
Geo-location and boundary triggers		X		X
Monitor events in real-time		X		X
Integrated Public Alert and Warning System		X		X

Architecture Type
Onsite virtual appliance	X		X	X
Cloud server		X
Hybrid cloud architecture				X
Hardware appliance (IFS) / (IAS)			X	X
Resiliency			X
Failover				X
Internet survivability		X		X
WAN survivability				X
Distributed Activation				X

InformaCast Service Levels

InformaCast Fusion

InformaCast Advanced

InformaCast Mobile