Reach people where they work

No matter how urgent a message is, it still needs to be sent in a way that will ensure people see and respond to it quickly. That’s why Singlewire Software offers InformaCast with Microsoft Teams to deliver emergency notifications directly to individuals via Microsoft Teams.

InformaCast with Microsoft Teams

Emergency Notification

Microsoft Teams users can initiate an InformaCast alert directly from Teams using the InformaCast bot. The bot responds with an adaptive card that can be filled out to provide details about the situation taking place. Once the card is completed, the bot will confirm the submission and send alerts through Microsoft Teams, mobile phones, digital signage, and other connected devices.


When users need to send a page, they can place a call from the Teams app on their mobile device or PC, or they can use an IP phone that works with Teams. The InformaCast Fusion server is configured to accept calls from a Microsoft Teams-approved Session Border Controller (SBC). With help from Microsoft Teams Direct Routing feature, calls destined for InformaCast are handed off to the SBC and delivered to the InformaCast Fusion server via SIP to trigger an audio broadcast to the IP Zone Controller(s) for overhead paging and to any other multicast compatible devices.

Note: This setup only works for organizations that are using a Microsoft Teams Phone System with Direct Routing.

Incident Management

Leverage InformaCast with Microsoft Teams for start-to-finish incident management. Gather real-time insights, access virtual resources, and gather key stakeholders to understand what’s happening and how to respond so people get the help they need the moment they need it.

Here to help you every step of the way

Every organization has unique safety and communication needs they are trying to address. Our team is here to help you get the solutions you need to keep your people safe and informed.