Singlewire Subprocessors List
To support delivery of our Services, Singlewire Software, LLC may contract with third parties and in providing Services, deliver certain customer data to a third party (“Subprocessor”). Singlewire evaluates the security, privacy, and confidentiality practices of Subprocessors that will or may have access to or process data. Singlewire may use the following Subprocessors to store, host or deliver certain customer data in providing notification services.
| Subprocessor | Subprocessor Activities | Location |
| Amazon Web Services |
Cloud Service Provider for InformaCast Fusion and InformaCast Mobile | United States |
| Twilio | Cloud-based notification services, including but not limited to SMS and PSTN phone, initiated through InformaCast Fusion or InformaCast Mobile. May include data securely delivered to Twilio for processing and delivery of notifications to recipients. | United States |
| Bandwidth | Cloud-based notification services, including but not limited to SMS and PSTN phone, initiated through InformaCast Fusion or InformaCast Mobile. May include data securely delivered to Bandwidth for processing and delivery of notifications to recipients. | United States |
| Elasticsearch | Cloud-based data logging, analytics, and application trace processing for troubleshooting, auditing, reporting, and alerting on application behavior. | United States |
| Apple | Cloud-based push notifications initiated through InformaCast Fusion and InformaCast Mobile. May include data securely delivered to Apple for processing and delivery of push notifications to recipients. | Various |
| Cloud-based push notifications initiated through InformaCast Fusion and InformaCast Mobile. May include data securely delivered to Google for processing and delivery of push notifications to recipients. | Various |
Updated August 2022