Visitor Aware Hardware Recommendations

Your visitor management software is only as effective as the hardware you can leverage to check in and verify guests. While many vendors force you into using costly proprietary hardware, Visitor Aware has been built with the utmost flexibility in mind, giving your organization the ability to use tools it already owns or select ones that fit your budget. Our recommended hardware list below includes the common items that have been tried and tested for use in a variety of environments.

Use the tools that best suit your needs

Apple iPad

In order to use the services provided by Visitor Aware we recommend using an Apple iPad for your check-in kiosk. The base model iPad, and/or previous generation iPads are fully supported by our iOS application, and enable built-in identification card scanning, visitor photos, and a streamlined experience for your visitors. The Visitor Aware check-in app is also available for iPhone 5 and above to make the check-in process easier for locations with security resource officers.

Explore iPads

Badge Printers

To complement your check-in process, you may also add the Brother QL-810W or QL-810WC Wireless printer. When enabled through the Visitor Aware check-in application, the visitor check-in process will automatically print a visitor badge complete with their photo, destination, and time of arrival to make identifying visitors easier for staff.

You may also use Dymo LabelWriters, or other badge printers that do not feature wireless connectivity through our Desktop Application for Windows or Macintosh operating systems.

Printer label refills can be found here.

Explore Badge Printers

Note: Brother QL series wireless badge printers require 2.4 GHz wireless networks and do not work on 5 GHz wireless networks.


While iPads are great, they may not be the right fit for your facility. Webcams like the Logitech HD Pro Webcam C920x are a recommended alternative. This is an excellent complement to Visitor Aware’s check-in process for your office staff to use.

Explore Webcams

iPad Table Mount

An iPad kiosk enables you to place your check-in device within easy view of front desk staff. Tamper-proof options are also available. These are inexpensive table stands that assemble in minutes and their minimalist appearance compliments your existing front office configuration.

Explore Table Mounts

iPad Stands

Use a stand to place an iPad kiosk in any vestibule or room with available floor space. This one features a simplistic design that fits your current office decor while providing a secure spot for your check-in device.

Explore Universal Tablet Floor Stand

Looking for a more robust option with a built-in mount for a label printer to scan IDs and print guest passes? The Bouncepad stand requires a modification to expose the rearview camera and must be purchased with the kiosk.

Explore Bouncepad Stand with Label Printer Mount
and purchase required Rearview camera exposure

Handheld ID Scanner

If a desktop-style check-in kiosk is preferred, a handheld ID scanner may be a great, cost-effective hardware addition to speed up the ID scanning process.

Explore Rechargeable Handheld Scanner

Phone Adaptor for RAM mount

Mount your phone to your existing double socket arm of RAM mount with 180 rotation for different viewing angle. Mount also supports both Landscape and Portrait view position.

Explore this mount

Here to help you every step of the way

Every organization has unique safety and communication needs they are trying to address. Our team is here to help you get the solutions you need to keep your people safe and informed.