Preserving continuity so you can reach people—no matter what

An emergency can happen when you least expect it, which is why you need to be prepared to continue normal operations no matter what kind of situation you encounter. That’s why Singlewire Software offers high availability to InformaCast customers, so they can reach the right people with the right information regardless of how a crisis may impact their environment. Continue reading to learn about the key components that make up our high availability offering.

InformaCast High Availability

Fusion Failover

Failover is data center resiliency. A typical architecture has two InformaCast Fusion servers deployed at separate data center locations. One houses the primary InformaCast Fusion server, while the other houses the backup. If the data center housing the primary Fusion server goes down, it would be detected by the InformaCast Fusion cloud infrastructure. The InformaCast Fusion cloud infrastructure would notify the backup InformaCast Fusion server, which would then activate and become the primary Fusion server.

See the High Availability Planning Guide and User Documentation to ensure your environment, devices, and use cases are supported.

Survivable Remote Site Notification (SRSN)

When the network is down between your data center and your remote site, you want messages to continue to be sent and received at those remote sites. Configuring Survivable Remote Site Notification with the InformaCast Fusion server at a site (either virtual or hardware appliance), notifications continue to operate. This includes live, ad hoc, and pre-recorded audio, as well as DialCast, bell schedules, and more, to keep everything running smoothly.

Distributed Activation

Distributed Activation refers to this feature’s ability to distribute the notification workload across multiple InformaCast Fusion servers. For organizations with thousands of IP phones and IP speakers, Distributed Activation offers an easy way to scale on-premises notifications, so thousands of IP devices can receive critical messages as fast as possible.

InformaCast Fusion Server Appliance

The software version of InformaCast Fusion requires users to have virtual computing resources, but this can be a challenge at remote sites, such as rural schools, remote campuses, and clinics, where these resources are more difficult to access.

With the InformaCast Fusion Server Appliance, these remote locations can have an on-site server that makes it possible to still send mass notifications without the virtual computing resources.

The InformaCast Fusion Server Appliance is IEC and UL 60950 certified and is delivered to you ready to run on a compact, integrated server designed for indoor use.

Computing Specifications:
- Intel Celeron N3160 1.6GHz quad-core processor
- 4 GB RAM
- 128 GB SSD
Hardware Ports:
- DisplayPort (preferred console monitor) or HDMI
- Gigabit Ethernet LAN port (non-power over Ethernet)
- USB 3.0 or USB-C port (keyboard access)
Physical Dimensions: 4.6″ L x 4.4″ W x 1.4″ H
Power supply: Level 6 AC-DC adapter
Operational temperature range: 0 to 40 °C, Humidity: 0% – 90%

Note: Singlewire recommends installing Fusion Server Appliance in an environment designed for computer equipment, such as a server room with air conditioning.

Here to help you every step of the way

Every organization has unique safety and communication needs they are trying to address. Our professional services team is here to help you get the solutions you need to keep your people safe and informed.

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