InformaCast for Retail

Retail store managers have many demands they are trying to meet from staff, customers and outside vendors. Mass notification systems that direct customer calls and monitor incoming deliveries save time and money. InformaCast helps managers to track deliveries, answer customer questions and protect store assets with an emergency notification.


Use Cases

Whether it’s an emergency, delivery notice or customer call, you want to be able to respond quickly to any situation. Use InformaCast retail notification software for:

 Enhance Customer Service

Customer service has a large impact on today’s retail interactions. InformaCast helps quickly connect customers to the right departments to get their questions answered.

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 Real-time Delivery Tracking

Downtime is costly. InformaCast helps minimize downtime through real-time delivery alerts. With GPS and mobile integration, retailers know when deliveries are close, reducing backups and overtime.

 

 Streamlined Communication

Minimize scheduling headaches for shift changes, store closings and deliveries. InformaCast can consolidate those tasks into one notification system and keep people informed of changes.

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 Emergency Notification

Whether it’s severe weather, intruders or lockdowns, InformaCast can keep staff and customers informed whenever an emergency occurs.

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Features

A mass notification can assist retailers with providing excellent customer service and minimize company downtime. Communicate vital information quickly to your staff, whether they are in your stores, in transit or at home.

InformaCast Features:

Streamlined Communication

Communicate shift changes, store closings, delivery driver arrival time, and more from one easy-to-use notification system.

Delivery Notifications

Use GPS to monitor delivery trucks and send alerts to store managers when trucks get close. This helps the store prepare the loading dock to receive the truck, and reduces driver wait time.

Park and Page

Quickly connect call-in customers with the person on your team who can best answer their questions.

Scheduling Tools

Schedule and automatically trigger pre-recorded notifications from everything from closing hour announcements to employee break notifications.

Emergency Alerts

From severe weather to intruders and 911 notifications, InformaCast can send alerts to everyone that helps keep them safe in the event of an emergency.

 

Discover Additional Features

Emergency & Mass Notification System

InformaCast Advanced

Send a mass notification to on-premises devices throughout your building or campus.

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Text Alert & Emergency Notification System

InformaCast Mobile

Use a mobile app or web console to distribute a mass notification to mobile devices that reach people away from their desks or outside the building.

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Emergency Notification System Solutions

InformaCast Fusion

Provide the most complete coverage with IT alerting notifications that reach people on-premises and on mobile devices.

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FAQ

Interested in learning more? Our FAQs will help you get started understanding what kind of requirements are needed for InformaCast mass notification software and how it can best be deployed in your organization.

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Resources

Take a deeper dive into how InformaCast transforms the way organizations manage emergency notification. Check out our user guides, data sheets, case studies, white papers and more to see which of our notification solutions is right for you.

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