Laguna Honda Hospital Implements InformaCast Notification System

Laguna Honda Hospital and Rehabilitation Center is a 780-bed, skilled nursing facility operated by the San Francisco Department of Public Health. The staff at Laguna Honda have been providing award-winning care to the diverse population of San Francisco since 1866.

Business Challenge:

Laguna Honda looks to provide excellent care and patient safety while operating on a budget. One of the toughest challenges is caring for patients with Alzheimer’s or dementia and being alerted if they wander from designated areas.

Solution:

Laguna Honda used InformaCast critical notification and alert software to integrate with its Stanley Healthcare RFID tag system to track patient location, warn patients and staff when patients wander out of a designated area and trigger prerecorded messages. An emergency notification is sent to a set of recipients (i.e. patients and staff), notifying them that a patient has wandered out of a designated area.

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InformaCast has a great deal to do with patient safety. It allows us to take better care of our dementia and Alzheimer’s patients.

— Mike Llewellyn, Chief Operating Officer, Laguna Honda Hospital and Rehabilitation Center —

The fact that we can use [InformaCast] for both audio alerting and visual alerting, that was great.

— Dan Carrion, Senior Voice Engineer, JOY Global —

I like using it, because it’s a simple product to use. You can see behind it that it is a quality product; professionally-built and well-designed.

— Terry Oakley, Telecommunications Coordinator, Red Deer College —

It worked very successfully. We were able to do a complete lockdown on our whole campus within about five minutes of initiating the alert to people.

— Rob Crockett, Network Administrator, Ouachita Baptist University —

[InformaCast] is one of our most critical services. Bells and paging are one of the most important things for schools.

— David Massaro, Coordinator of Technology Services, Redlands Unified School District —