Laguna Honda Hospital Implements InformaCast Notification System

Laguna Honda Hospital and Rehabilitation Center is a 780-bed, skilled nursing facility operated by the San Francisco Department of Public Health. The staff at Laguna Honda have been providing award-winning care to the diverse population of San Francisco since 1866.

Business Challenge:

Laguna Honda looks to provide excellent care and patient safety while operating on a budget. One of the toughest challenges is caring for patients with Alzheimer’s or dementia and being alerted if they wander from designated areas.

Solution:

Laguna Honda used InformaCast critical notification and alert software to integrate with its Stanley Healthcare RFID tag system to track patient location, warn patients and staff when patients wander out of a designated area and trigger prerecorded messages. An emergency notification is sent to a set of recipients (i.e. patients and staff), notifying them that a patient has wandered out of a designated area.

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[InformaCast] is one of our most critical services. Bells and paging are one of the most important things for schools.

— David Massaro, Coordinator of Technology Services, Redlands Unified School District —

It worked very successfully. We were able to do a complete lockdown on our whole campus within about five minutes of initiating the alert to people.

— Rob Crockett, Network Administrator, Ouachita Baptist University —

What I like most is the usability of InformaCast. It has a simple user interface and works without complications.

— Kris Saylor, Director of Technology, Necedah Area School District —

… InformaCast is really the glue for our notification - it can pull in email, our phone system, our speaker system, our visible security system, locks, and make it all work together.

— Shandor Simon, Director of Information Technology, Latin School of Chicago —

…It provides a consistent means of communicating and informing regarding an incident to, not just our first responders in those multiple agencies, but also to our staff and parents who are in multiple buildings, and our students in multiple buildings.

— Tom Wohlleber, Assistant Superintendent of Business Services, MCPASD —