Improving Patient Care with Mass Notification Systems

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mass-notification-healthcare-patient-care

Communication Bolsters Patient Care

A healthcare organization has a singular goal: to deliver exceptional patient care. This is done through medical expertise, facilities that run smoothly, and state of the art equipment. It also requires a lot of communication to ensure all those pieces work together. Different members of staff need to communicate with each other about patient and rooms conditions, and staff need to communicate with patient families and other visitors.

Mass notifications solutions can help hospitals and other healthcare facilities communicate messages quickly to specific audiences to address patient needs. In this blog post, we’ll cover different ways mass notification solutions can improve patient care.

Tracking Patient Whereabouts

Some healthcare facilities need to deal with wandering patients. This can be due to illnesses like dementia that can lead to patients being confused about their whereabouts. But if a patient does wander, how do hospital staff know? And how much time and effort does it take to get the patient back to his or her room?

Using a mass notification system tied to patient RFID tags, hospitals can make this process much easier. Using the RFID tags, they can set designated areas for a patient and then trigger an alert through their emergency notification system when a patient leaves that area. Specific staff groups can be created so the right people are notified and can go assist the patient. The system can also trigger audio broadcasts which can be recorded by patient family members so a familiar voice can encourage them to return to their room.

Lockdowns for Patient and Visitor Safety

Excellent care means providing a safe environment to provide that care. Being able to lockdown a facility protects patient from potentially harmful situations. A mass notification system can broadcast lockdown messages, and in certain instances connect with devices that utilize contact closures to activate door locks. It’s become evident that any type of facility is susceptible to violent events like active shooter situations, and lockdowns can help keep shooters contained and away from patients.

Lockdowns can also be used in hospital environments in the event of missing children. If a baby is taken from a nursery or a child wanders out of its bed, lockdowns can help prevent the child from leaving the building.

Learn more about how mass notification systems can trigger lockdowns

Keeping Critical Messages Out of Visitor Areas

Patient care is important, but that care should also extend to the people closest to those patients. During critical operations, emergency codes may need to go out over a hospitals paging systems, but sending that page isn’t always a best practice. For families and friends of patients undergoing surgery, hearing that page may cause unnecessary stress and anxiety. A mass notification solution might give you the ability broadcast a message throughout an entire building, but you might not always want to. The right system will give users the ability to designate zones for particular messages. For example, a Code Blue page can be configured so it doesn’t broadcast in sensitive areas like visitor waiting rooms.

Automated Messages, Panic Buttons, and Speed Dials

Tasks like regular announcements that need to be done manually take time that can be better spent with patients. With a mass notification system tied to overhead speakers, hospitals can prerecord messages than schedule them to go out at designated times. These messages can include announcements that visiting hours are over and even prayers for religiously-affiliated facilities.

Automated messages can also be tied to panic buttons or speed dials configured to hospital phones using a mass notification system. This makes it easy to ask for assistance whether it’s a safety concern, patient health need, or something as simple as requesting a room be cleaned.

Learn about 5 types of panic buttons

Healthcare organizations like Riverside Healthcare in Illinois, Laguna Honda Hospital in California, and Aspirus Healthcare in Wisconsin are using InformaCast emergency notification software to connect their healthcare facilities, minimizing risks, maximizing investments and providing excellent patient care. Learn more about how InformaCast can be integrated into your healthcare facility on our Healthcare page.

 

 

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