What Kind of Reporting Options Does InformaCast Offer?

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More Effective Communications

When you deploy a new system in your organization, you want to know it delivers on what it promises to do. With an emergency notification system, this means making sure all your alerts were sent and received by people in your organization. The more data an organization has on hand, the more strategic and successful it can be when sending critical information.

InformaCast emergency notification software offers a number of reporting options for administrators to examine the execution of their notifications. This blog post will cover each of the InformaCast reporting options and how organizations can utilize reporting insights. All reports can be exported as .csv files for sorting and filtering to easily access specific information. This makes managing user data simple, so administrators have confidence knowing they are reaching everyone that needs to be reached.

User Reports

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The user reports in InformaCast provide details on everyone signed up to receive InformaCast emergency notification broadcasts. Administrators can view this information in bulk, or drill down to look at specific distribution lists or security groups. It also provides details on device registration. This helps determine what percentage of an organization’s population is being reached. For example, if the report shows only 30 percent of registered users have included a cell phone number, admins know they need to do more to reach people on mobile devices.

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Anonymous Users

InformaCast offers the ability to set up campaigns for anonymous users. These campaigns are useful during short-term events, such as a parents’ weekend on a college campus, or when groups of visitors, such as contractors, will be on an organization’s grounds for a specific period of time. The anonymous users' report provides insights into how many people have signed up to receive anonymous alerts and can be used to see how many of the people signed up are being reached with emergency notifications.

Opt-Out

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The opt-out reporting function gives administrators insights into who has asked not to receive messages from InformaCast. When safety is a top priority, you want to be sure you are reaching everyone. Looking at who has opted-out of receiving alerts lets users know who they are not reaching. It also gives them an opportunity to evaluate their notification strategy. It may be that organization is sending too many, or irrelevant notifications, causing people to opt-out.

Learn how to avoid alert fatigue

Notifications History

To get the best scope of the effectiveness of an organization’s emergency broadcasts, the notification history report offers the most insights. Administrators can view a complete scope of notification history and then filter by a specific date range. This function gives administrators the ability to review all the data points relevant to their distributions, determine if any changes or updates need to be made, and bolster their emergency notification strategy for improved results.

InformaCast Advanced Reporting

The reporting options listed above are accessible through the web interface for InformaCast Mobile and InformaCast Fusion. InformaCast Advanced also offers reporting options, although the functionality is different. Reporting in InformaCast Advanced provides information on who initiated broadcasts, a list of notifications, and detailed information about specific events. Enhancements to InformaCast Advanced reporting features will be coming later in 2018.

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