Singlewire Spotlight: Scott

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madison-best-places-to-work-sales-marketing-software-dev

Each month, we feature one of our stellar team members on our blog. Learn more about them and what they do at Singlewire.

How long have you been at Singlewire and what’s your position?

Five and a half years, since June 2013. I’m a Marketing Engineer.

Please describe what you do at Singlewire.

I manage the content management system powering our corporate website, as well as our Support Community. I also support our Sales, Marketing and Support teams with our hosted CRM solution, marketing automation tools, and customer service applications. Also, I leverage my expertise as an instructional designer to build online training, video content and support materials for our customers and partners. 

What do you like best about working at Singlewire?

Working with so many talented people who share a similar passion for going the extra mile for our customers. I love that many of the same engineers who created InformaCast still work on development team and I feel blessed to have played a role in helping Singlewire spread the word about our powerful, dependable, emergency notification platform that thousands of schools, universities, hospitals, manufacturing facilities, stadiums, airports, and businesses rely on every day across the country and world. 

Learn more about why Singlewire is one of Madison's Best Places to Work

What’s been your favorite project you’ve worked on here?

I would have to say it has been collaborating with Peter Lord on the original Singlewire Academy administrator training videos. Peter and I would lock ourselves in a conference room, and he would walk me through, step-by-step how to configure InformaCast and Cisco Unified Communications Manager to detect when 911 is dialed or how to trigger automated weather alerts or how to set up a dedicated panic button or how to use InformaCast with an existing overhead paging system. He taught me what I needed to know and I pulled it all together into "hyper-focused, cooking show, follow our recipe, and when you're done, you will have a cake" tutorials that are available on-demand in our Support Community and have been viewed thousands of times by hundreds of our customers.

What have you gained from working at Singlewire?

My technical skills using the various systems and tools I use every day including Linux, HTML, CSS and the force.com platform. I am continually learning new things about our business and how to drive improvements to our systems and processes to streamline our ability to help people find the answer, tool or resource they need to get the job done. 

Where do you see Singlewire in the next five years?

I see Singlewire integrating the latest communication technologies (many of which don't even exist yet) into our delivery model to meet current and future needs for workplace and emergency notification. I also see Singlewire building innovative new solutions that scale in a global marketplace. 

What are your favorite things to do outside of work?

I enjoy spending time with my family, biking, kayaking, watching movies, playing cards (especially “Shove It” a family variation of Contract Rummy) and classic video games (especially Galaga).

If you could only eat one thing for the rest of your life, what would it be and why?

That’s easy… Bacon Cheeseburgers. Even without the bacon or the cheese, I still love hamburgers. But add, bacon, cheese, fried egg, onion strings, ketchup or BBQ sauce, and now we’re talking!

What TV show or movie are you most ashamed to admit you love?

That's a tie — Nacho Libre and Step Brothers.

Do you have any special talents?

Aside from being able to recite movie lines from every Will Ferrell comedy from memory. I have been a professional mobile DJ/emcee/entertainment coordinator for the past 25 years, providing sound reinforcement, musical entertainment, and dance floor lighting for 1,200 weddings and counting.

Spotify, Pandora or iTunes and why?

Both iTunes and Spotify. I rely on iTunes for my core music library, organizing playlists and importing them into my professional DJ software to beat mix. I use Spotify for exploring new musical styles, artists, genres and for streaming too. It is incredible looking back at how music distribution and consumption has changed in a relatively short period. When I started DJing, I used Vinyl and cassettes, then CDs and MiniDiscs. Then I added an Archos MP3 player and eventually an iPod and finally computers and midi controllers. Now if I had to in a pinch, I can use my iPhone. Crazy!

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