Cisco – Unified Communications and Collaboration

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Solution

Cisco is a global leader in unified communications, delivering calling, messaging, meetings, and collaboration tools that connect people across any device or location. InformaCast integrates with Cisco Unified Communications and Collaboration to expand these capabilities, tying together Cisco phones, speakers, desktop clients, and collaboration endpoints into a single system. Organizations can use this integration to send critical audio and text messages for emergencies like lockdowns, severe weather, or medical events, as well as routine notifications such as daily announcements and school bells. This ensures faster, more reliable communication through the Cisco environment end users already know and trust.

Benefits

This integration combines the power of Cisco’s Unified Communications and Collaboration platform with InformaCast’s mass notification capabilities to create a seamless, reliable solution for reaching people during critical situations. By leveraging Cisco’s large ecosystem of tools, organizations can expand their communication reach while streamlining how alerts are delivered. This helps with:

  • Extending notifications across Cisco devices to reach more people instantly
  • Enhancing safety by ensuring alerts are fast, reliable, and wide-reaching
  • Empowering end users with clear, real-time information to guide the correct response

Use Cases

The integration between InformaCast and Cisco is designed for organizations that need to quickly and effectively reach people during critical events. Together, these solutions help address situations such as:

  • Active shooter threats and medical emergencies
  • Severe weather warnings and natural disasters
  • Lockdowns, evacuations, and shelter-in-place events
  • And more

About Cisco

Cisco (Nasdaq: CSCO) is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals.

Support Information

Cisco supports integration with Singlewire’s InformaCast solution. Visit https://www.cisco.com/c/en/us/products/unified-communications/index.html or contact [email protected] for more information.

Review Cisco Calling Platform Compatibility Matrix

  • Cisco Unified Communications Manager and Cisco Webex Calling are fully supported phone systems with InformaCast.

Review Cisco IP Phone Compatibility Matrix 

  • Compatible IP phones must run Cisco’s Enterprise firmware connected to Cisco Unified Communications Manager.