Solution
Genea Security integrates with Singlewire’s InformaCast software using real-time event data to automatically initiate mass notifications, unifying security and operations while delivering reliable, scalable performance across all locations with 24/7/365 support.
This solution is enabled by the InformaCast API.
Benefits
This integration enhances InformaCast’s ability to connect physical security events with real-time communication, enabling faster, more coordinated responses across the organization.
By integrating Genea with InformaCast, customers gain a unified, cloud-based solution that links access activities to automated mass notifications. This eliminates siloed systems and ensures critical information is delivered instantly to the right people.
The integration drives operational efficiency by automating alert workflows and minimizing manual intervention, allowing teams to respond to incidents in real time. It also strengthens situational awareness across locations, empowering security teams to make faster, more informed decisions.
Ultimately, customers benefit from a more proactive, scalable security approach that leverages flexible, cloud-based platforms that adapt to evolving organizational needs.
Use Cases
Genea Security and Singlewire Software support multi-site organizations across commercial real estate, higher education, healthcare, and corporate environments by enhancing safety, visibility, and communication.
Together, Genea’s cloud-native security platform and InformaCast help organizations:
- Monitor security activity in real time
- Accelerate investigations with connected access and video insights
- Track after-hours activity and unusual access patterns
- Centralize security operations across multiple locations
About Genea
Genea delivers a modern, cloud-native physical security platform that replaces outdated, high-maintenance systems with a scalable, cost-efficient solution. Supporting non-proprietary Mercury hardware, it eliminates on-prem servers and vendor lock-in while centralizing access control, identity, and visitor management. The platform provides secure remote access, real-time updates, and open API integrations with leading hardware and software providers. All backed by 24/7/365 support.
Trusted by organizations ranging from Fortune 50 companies to global enterprises and commercial real estate leaders. Genea supports over 1.5 million users across 50+ countries, delivering the scale, flexibility, and reliability needed to protect people and assets worldwide.
Support Details
The integration with InformaCast is supported by Genea Security. Leverage the Genea Emergency Plan API with the InformaCast API Connector to activate and deactivate Emergency Plans at your locations. View the article outlining the integration steps in the Singlewire Support Community.
Genea Contacts
- Marketing – Isaidys Davis
- Sales – Michael Wong
- Partnerships – Chris Masse and Prem Patel
